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January 2024 by Miles M.
I had purchased an ice pack from them, and when I got home it exploded, I paid 16$ for it so I figured I could go and get a refund or an exchange. When I went to get the exchange, they claimed they needed a receipt for "insurance purposes." I had went to see if there was a receipt and it turns out they didn't give me one, even though they should have. For $16 I shouldn't have been given a faulty product and instead of rectifying the situation they denied me service. Will never shop here again.
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July 2023 by Mary V.
In 2 separate incidents, Kimberlyn has dealt and fixed my problems with friendly and knowledgeable efficiency. She is a great asset to your store. I will continue to shop this store for my health and beauty supplies, also the great deals you offer. Corner of Butternut and James in Holland, MI Do not live in SF, CA
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September 2022 by Cate E.
We have been waiting for our scheduled flu vaccine for over 45 minutes. The lady in line in front of me with no appointment asked if she could do a walk-in. They took her before me and my husband. I am disappointed. I made the appointment because my husband has Parkinson's and we make an appointment because waiting an hour at Walgreens is very difficult for a guy with Parkinson's
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July 2022 by Timothy D.
This has been my pharmacy for years. The 1-star reviews here do not reflect the consistent service. They are probably more representative of occasional blips.
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February 2022 by Aaron T.
I understand having to wait due to the fact that they are understaffed. What I can't understand is the way that they call you to tell you that your prescription is ready, you show up within 24 hours to pick it up, wait 30 minutes in line, just to have them tell you that they restocked it and you'll have to wait 3 hours or come back the next day. (This has happened 3 times) That, or to call to say that you need a prescription refilled, show up the next day, wait in line for 30 minutes for them to tell you that it's scheduled to be filled in 3 days. They are extremely inept at this location. Find another pharmacy.
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October 2021 by Dave M.
The worst service ever. Unbelievably slow when picking up scrips. If you make an appointment for a flu shot... don't bother. They do not even try to meet the appointment. Plan on 3 hours if you are going here for anything. Not sure why they cannot seem to do anything efficiently.
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August 2018 by Meg H.
Kinda over priced, but very convenient. My go to for late night snacks. Pharmacy is no bueno. Don't do it. It's a trap. They'll take forever, by the time you're done, your grandkids will be done with college and have gotten a small house and a first real job. Maybe a dog. Or cat. I'm not here to judge.