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November 2023 by Tammie Slate
Great people great work Ken and Danielle we're so helpful and friendly
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November 2023 by Alivia Green
I’m pretty disappointed tbh. I brought a front bumper I picked up From a junk yard that I got for $50 dollars, mind you it also came with fog lights…. I brought it here to have it sanded and painted to the color of my vehicle. I was told that it was not going to fit my car and asked if I was sure about it bc it was from a 4 door sedan, but I have a 2 door coupe. I reassured that it was fine and even my boyfriend told them it will fit we just want the color changed. And what do you know, fits better than my last one :) They were going to charge me a little over $200 for a sand and paint and said that was a normal pricing for them but offered to bring it down to $164. I accepted it. took a day for the bumper to be done which is normal. I arrived to pick it up after receiving a text saying it was ready and when I got there, I paid, and they sent us on our way and said good luck. I am writing this review now because, I have been washing my car like I do frequently. With micro fiber towels and soapy water, And have noticed the silver paint is chipping off clean. And is revealing the red color of the bumper. (The car I took the bumper from was a red focus.) so they clearly did not even sand the damn thing. Idk why, but they didn’t. You can still see the paint that it originally had and the red paint underneath the silver paint still sparkles. I’m just pretty upset about it.
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April 2023 by B B.
Took 3 times to finish fixing our car that was damaged by a deer accident. Obviously no one got in and test drove it before calling us to say it was done. Alarm sensors went off 150 feet after I pulled out of their drive. The paint job was absolute garbage. You can totally see the difference between their job and the other untouched body panels. Orange peel texture and color is off as well. We will never ever go here again. They took the insurance money and ran. No care into how the final product looked or performed. Try anywhere else but here.
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March 2023 by LouAnn Pettibone
Great service and awesome work!
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February 2023 by Lee Yelinek
In my opinion, the work is higher quality than the dealerships
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November 2022 by Darin Cates
Fantastic customer service! I highly recommend them!
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August 2022 by Jason Rusk
Very good customer service
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May 2022 by alma
They did a good job fixing our car, that was hit by a deer. It took a little longer, than we expected, to get our car back, and, they didn't have a loaner. They sent a truck, free of charge, to tow our car to their shop. We would go to them again.
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February 2022 by K.C. Baran
Good work and fair prices.
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November 2021 by Colleen Bonnelle
Ken & his team did an amazing job on the rear passenger door and front bumper/frame on my 2012 Kia Optima. When choosing an auto body shop, I definitely recommend Austin's Body Collision!
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November 2021 by Colleen B.
Ken & his team did an amazing job on the rear passenger door and front bumper/frame on my 2012 Kia Optima. When choosing an auto body shop, I definitely recommend Austin's Body Collision! They've been so nice and friendly working with me! you guys rock! 10/10 Couple before and after pics:
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November 2021 by Jerry S.
Great team,would highly recommend. I took my personal vehicle in and my employers and the work was done & returned as promised.
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March 2021 by Scott Arnst
Great service on body work and they stand behind it. I went back after a year for something else and they recognized that the clear coat they had used previously was defective and completely redid the entire vehicle clear coat to fix it at no cost.
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March 2021 by Beth Wagner
One of several cars that Austin's Collision has repaired for us, friendly service, easy to work with , family owned business
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December 2020 by Keith T
I found Ken very helpful. I have old 2002 that need fender replacement. He helped find used parts and repaired. Was honest and affordable. Can recommend.