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March 2024 by kelly koslowski
The female pharmacist that was on duty the day I needed my mother's medication filled while home on Hospice care was VERY RUDE. It was the worse experience I have ever had with a pharmacist, she was very angry and questioning the medications prescribed for her last few days of care while in Hospice almost seemed put out! So disappointing that someone in this profession would yell and talk disrespectful to someone caring for a loved one in a tough time like she did.
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December 2023 by Kashka
My family and I have been getting our prescriptions filled at this pharmacy for the past probably 15 years. We have never had any problems or issiues. The pharmacists and the pharmacy staff have always been extremely pleasant, professional, and helpful.Often times they will go out of their way to order and provide a specific brand name or generic version of a medication.
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October 2023 by METAL INFERNO
I've been going here for years. But after my experience at the pharmacy today, I will probably never be returned. I understand what's going on with pharmacists and rite aid right now, but that does not excuse what happened. The pharmacist was kind of short with me, I can get over that i've had those days. But when i'm trying to ask you what I can take with my medicine when I am sick, but don't reach over and tap on the screen that I don't have any questions. Not happy right now is an understatement.
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August 2023 by Alan Yike
The customer service is poor and the loud mouth manager is useless. Been here 10 times and each time no money to do $20 cash back. I'll take my business and scripts across the street to CVS where I've never had poor customer service experience.
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August 2023 by Kelly McMillan
I stop here regularly as it's conveniently located for me. The cashier's are always friendly and willing to help.
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May 2023 by Athena Holmquist
I had a pleasant experience with the pharmacy last night especially with the lady that gathered my prescription and rung me up. Although, I wasn't feeling well she still managed to make me laugh and wished me well as I was leaving.
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March 2023 by Sheila Mcclure
I waited for 20 minutes for my script that my doctor had called in. Then, when I got to the counter they said they had to fill only partial because they only had a few pills and would have to order more. Then, they called me back up after I waited the 20 minutes and said they didn't have any and that they needed me to come back on Monday. Then, I went to buy something at the other counter because I couldn't by it at the pharmacy counter because someone was already at the counter. I had to go find an associate to help me because he was talking to another employee who was cleaning. This is the second time I have had to deal with this employee and he has extremely bad body odor that you can smell it throughout the store. This may be a physical problem, but it needs to be addressed somehow. Your cliental shouldn't have to hold their breath to be waited on. I won't be using this pharmacy anymore and will be moving my scripts to another location.
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March 2023 by Heather Barta
I needed a prescription quickly. My doctor called it over, and Shelly worked extra hard to get it to me as quickly as possible. I really appreciate her work. Drive-thru for pick up was excellent and easy!
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January 2023 by Melissa Francis
I have always come to this rite aid because it's close and they have what I need. This time was different. I went through the drive thru to get a couple COVID tests. The woman was absolutely horrible to me. She said my total and I asked if my insurance covers it and she threw her hands up, slammed the drawer and said, "I don't know". With a horrible attitude. It was so unnecessary to be so nasty to someone. I drove away in tears and just paid for all three tests out of pocket. I will never be going to rite aid again!
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December 2022 by J. Holan
Definitely the best pharmacy in the area. The pharmacists are very knowledgeable and helpful.
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October 2022 by Jerry Willis
Always Go Above an Beyond!! I drive Past several other locations To Get too the Holly Rd store. Best Pharmacy Staff in Michigan as Far as I'm Concerned!! 10 stars because 5 will never be enough!
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July 2022 by Julie Campe
No line, clean store, courteous staff.
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April 2022 by Stacey M. Virgilio
Good customer service
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July 2021 by Matthieu Kline
I love this rite aid. The pharmacy staff that has been there for at least two years are GREAT. we love Nicole. I’m the kind of person that is always trying to “work” things. This usually means asking someone to do something that may not be typical but is certainly appropriately in their scope of work. The staff had always done their best to accommodate. Many new staff. Not hearing the hellos and goodbyes as clockwork as before. Some new staff are not as accommodating or helpful with solutions as I have been used to. But still THE BEST IN TOWN
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February 2021 by Lila Taylor
This is the worst experience I have ever had with customer service EVER!!!! The super short haired lady that works in the pharmacy gave me such an attitude I wanted to cry !! She made multiple smart remarks and was huffing and puffing the whole time. She talked to me as if I was stupid and had me FURIOUS. I will NEVER fill another script at this location. I would rather drive 100+ miles. I will be sure to tell all my friends in town to avoid coming here.
