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October 2023 by David Jackson
Brandon, Dave and Aaron from Discount Glass helped us out with new glass for one of our display cases at EDRU Skate! Each one of them helped ensure the job was done right, which is not an easy task when working with a very old case. Despite the added challenge, they all made it happen. Good people doing good business in our community.
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March 2023 by John Tyree
DISCOUNT WAS NOT ABLE TO FULFILL OUR REQUEST AS IT WAS OUTSIDE THERE SCOPE BUT RFERED US TO A LOCAL BUSINESS WITH THE CORRECT CAPABILITES THANK YOU DISCOUNT !!
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January 2023 by Garno Properties
Discount Glass was a Great Company that we used for many years. They have been SOLD to someone that has let the customer service get out of control. They Lost large window orders many times and we had to ask them to search their area and they found them. I called yesterday and the MGR said they did not have my 2 windows that I was invoice and paid for. After I send him my receipt, he finally admitted they have my 2 windows. I have still not seen my windows and the MGR treats customers terrible and should be fired. If you want your windows done correct, DON'T GO TO DISCOUNT GLASS AND SCREEN. YOU MAY NEVER GET THEM BACK.
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January 2023 by Averie Andrews
AMAZING SERVICE!!!!! ? Quick repairs and my window was installed with polite and smiling staff. Very professional on the phone and in person and they did a BEAUTIFUL job on my windows!!! 10/10 RECOMMEND ? I love supporting small businesses and this is one to check out!!! ? I am extremely pleased with the service!
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December 2022 by N4P
They did a wonderful craftsmanship for us at a fair price. Wonderful customer service
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November 2022 by jennifer sesniak
I was in a hurry for a piece of glass for a cabinet door. They squeezed my order in quickly and measured accurately. Great job an great attitude!
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November 2022 by Scott Gillahan
Did a great job installing new screens on my screened-in porch, and even helped me reinstall some of the trim I had to remove!
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October 2022 by Eidee Barnes
I’m a designer who needed some very specific glass for a project. I walk into Discount Glass and Screen, and the manager was eager assist. Walked me through all the various intricacies of his inventory, showed me samples of product, offered me multiple solutions to my needs. I walked in and not 20 minutes later did I have everything I need (plus a little extra scrap the manager was kind enough to throw in). I had gone to multiple hardware and art supply stores and none of them compared to the selection and kindly service I received. Definitely earned a lifelong customer today.
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October 2022 by eric pryor
I came to this business to a window repaired, they told me it would take about a month for the glass to ship to them. When the glass finally came I get a call saying I can drop off the window, I let them know that I will be there at 9am, I sat there till 945am no one ever showed up. I called and left a voicemail to let them know I’m disappointed with the service. No one ever called me back I called them they said the guy was late due to traffic. I told them I do not want a discount or any money back, but since I would have been the first customer that day just start my window when I drop it off. The gentleman on the phone said they could not do that, I’m upset but they already have my money. I ask them are they gonna be open at 9am tomorrow he says yes. Im currently sitting outside and they were not open at 9am.
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September 2022 by Brantley Barnes
I’m a designer who needed some very specific glass for a project. I walk into Discount Glass and Screen, and the manager was eager assist. Walked me through all the various intricacies of his inventory, showed me samples of product, offered me multiple solutions to my needs. I walked in and not 20 minutes later did I have everything I need (plus a little extra scrap the manager was kind enough to throw in). I had gone to multiple hardware and art supply stores and none of them compared to the selection and kindly service I received. Definitely earned a lifelong customer today.
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September 2022 by Drew
While the work was great and quick, the clean up and customer service was not. They broke my window to repair it understandably, but left ALL the glass inside and outside. I called them to come clean it, but was essentially told they would whenever they felt like it. After a month and a half of waiting I got sick of it and cleaned it myself.
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September 2022 by Mystique Mills
Disappointed at quality of work. This sounded like a plan-fix the seals instead of replacing the windows. Well, you get what you pay for-sloppy work (cracked window, lopsided seals, no silicone or silicone sloppy, not completed. Would not use them again.
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December 2021 by Cassie Davis
We had an odd sized window shatter. When the gentleman came out to fix it he, he was so kind and friendly! He was able to come during a time that was convenient for my schedule, which was so helpful for a busy working mom like me. He called when he was on his way so I knew he was coming. And he had the glass replaced and our window fixed so quickly! I would absolutely recommend this company to anyone needing their services. I was so happy with their customer service and the quality of work.
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December 2021 by Cassie Lee Davis
We had a window replaced in our home today and I can’t say enough how happy I was with the service I received! The gentleman who came to my home did so when it was convenient for my schedule. As a busy working mom, that was a huge help to my life! He was so kind and friendly! He got right to work and was done in no time. The once broken window is now replaced with new glass and looks perfect, like it had never been broken in the first place. I recommend them ? !
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October 2021 by Pamala Hegmon
Awesome work and done quickly. I had a hexagon glass table top replaced. When I walked in I was greeted with a smile and the cost was a LOT less than Henderson Glass had quoted. I will definitely recommend to family and friends.
