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December 2023 by Desa Hiither
I will never shop anywhere else. The customer service is beyond anything I’ve experienced at any other store with this focus. The product is high quality and the prices are unbeatable. They’ll even match a price if you find it for less. They have incredible membership rewards too. The staff really deliver a family vibe and are always looking for ways to get involved with community.
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November 2023 by Justin Macauley (macaulj)
I came for a visit and was amazed at how wonderful of place this business is. Is business a proper term? Felt like a museum of video game history. The owner is super nice and has a huge collection of rare, vintage and often hard to find items. Some of the items the owner has are decades old and still in their original box! So awesome! The usual games and systems are here also from major companies. He has a good selection for used games and systems.
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November 2023 by Jake Hedglen
Extra Levels Gaming is exactly what the Lansing Area gamming community Needs! The store is actually more of a communal space open to anyone seeking to learn or make friends while discussing all things that tickle our Nostalgia. Here is a place where all kinds of people come together and enjoy what they love without fear or judgment.Come settle in all and have some fun,But I bet you can't beat my epic Run!
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November 2023 by Erik Carey
Ive gone multiple times, fair prices and friendly staff. Their games worked as soon as they popped in my 360. Will probably go back and even consider an annual membership.
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October 2023 by Danny poe
Cool lil mom n pops style game shop. Good selection and friendly staff popped in n grabbed a GBA color today
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July 2023 by Tommy Laszlo Productions
I have been going to this store since before they reopened at their current location and have bought many things from them, I also developed a dialog with the original crew working there, the willingness to haggle or just talk was appreciated. They are good people, but not very good at running a business.I work on older computers as a side job, restoring them and then reselling or keeping to enjoy. Billy agreed to buy my big Atari ST lot, this included a lot of cib hardware, monitor, disks, as well as a recapped and clean computer. After we agreed on a price Billy asked to use Venmo or cash app, which can be sketch at the best of times so I asked for cash, unfortunately he didn't have it at the time so I decided I would come back later when he did.Over time I would reach out via Facebook because the phones are never on, and time and time again Billy either didn't have the money, wouldn't reply, or had some other excuse. It has now been over 3 months since I originally came in and have been consistently stone walled at every corner. Only when I have called them out publicly have they really responded. I don't appreciate my time being wasted, and I'm sure others don't either.As much as I originally liked this store, I really cannot recommend anyone does business with them, especially after my experience.
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July 2023 by Stephen Simko
Very clean store, easy parking and super friendly and knowledgeable staff. The store was very organized and the prices are affordable. I highly recommend coming here if you are looking for upping your collection!
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June 2023 by David Reece
Don't bother going anywhere else!!! Billy and Aaron are a pleasure to work with and more than fair... I just traded in a bunch of stuff to them and they made it easy!
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May 2023 by Dewang Shah
Came here around 6:10pm on thursday. It was closed. Google said its open till 8pm on Thursdays.
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May 2023 by Chris Vance
Stopped in from out of town on the recommendation of a local.This store has a fantastic selection of games. A really quality amount of complete in box games and quite a few heavy hitters for the collection.Staff was incredibly friendly, spent almost 45 minutes chatting games and they helped me out with some issues. I highly recommend the stop!
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April 2023 by Brad Karna
Cool store with a lot of classics/merch. The owner was very helpful and kind during our visit!Will be a returning customer in the future!
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April 2023 by Megan Pokropowicz
Had a great experience when purchasing a Nintendo DS. The owner was really helpful during our visit. I highly recommend this store and will be a returning customer!
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March 2023 by Nicole Fulton
We stopped in today (3/5) to see if they had two things:1. A Sony brand PS3 controller2. PlayStation 2 GuitarHe had both and here’s the amazing partThey were in stock, at a better price than other local places and THEY WORK! Both of them; and they work well. The PS3 remote looked as if no one had ever played with it; super clean and not AT ALL beat up.Didn’t get the owner/workers name but we can’t thank you enough for having these controllers so we can play our favorite games.
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February 2023 by MR FIREWORKS AND CARS
This company is a scam. It has been over 2 weeks and the game I purchased still hasn’t arrived. I bought it through Facebook marketplace. I called several times and was finally told it shipped a week ago but they can’t provide me with a tracking number. I have emailed 4 times and sent messages through Facebook and I still get no response. Now the past 3 days no one answers the phone. Horrible service and it seems like nobody knows what’s going on when it comes to shipping out a purchase I paid for on day one. I paid for the product and they never sent it and took my money and re listed it for sale.
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February 2023 by Nexus Arc
Bought a game(Gotcha Force) from one of their resellers on facebook marketplace, it took them nearly 2 weeks to ship, and when it arrive, the game came scratched. I asked if they tested it, and I don't know if something happened in transportation or if they lied but as it stands I just lost 330$.I contacted them on Facebook but I have no way of having purchase insurance, and Facebook Claims after multiple days is no help.
