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September 2023 by Jonathon Mcvey
Honest, knowledgeable, fast. A great bike shop. A great value. Holt is lucky to have scooter.
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June 2023 by ben krockta
I'm writing this 2 star review regarding the tune-up service I had done a week ago.On my first ride after the service, my handle bars went loose and it swing vertically potentially endangering me. On the same ride, my kickstand was so loose that it was hitting the spokes on my rear wheel.I brought in my bike today to get a partial refund for the inconvenience. They tightened the handlebar & the kickstand (+1 star). I was told by the owner that someone might be playing a trick on me & loosening the handle bar which is deflecting blame onto someone else, not professional (I store my bike in my garage). He told me that the worn out treat on the handlebar is what might've loosened it. I don't feel like a recently tightened handlebar would have gone dangerously loose on my first ride after service.I didn't get the refund but the owner told me to keep an eye on it. I don't think I should have paid $80 for a tune-up when I hand these issues happen right after. I will be using another bike shop from now on.
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June 2023 by Alan Warner
I wish I could put -2 stars for this place. Went in asking for tubes for a Mongoose bicycle and got treated like I was some homeless person that was not good enough to be in the store. Those are a department store bike, we do not carry anything for them. Oh ok so you have any insight? What I should do or go for this size tube? Hey about another angle! How bout hey man Mongoose is an out of date brand that is cheap, buddy you need to upgrade. Check out this Giant or Cannondale over here! Poor customer service 101! Lucky my 4 year old son was with me or things would have went a totally different course...I know where to not go though now.......................thanks
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May 2023 by Josh
My bike was damaged during a repair at this shop. The sensor was working before I brought it in, and was damaged after they swapped out the cassette.
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May 2023 by Blissful Knight
I brought my electric bike here to get some work done. The pedal assist sensor was damaged and now the pedal assist doesn't work. They are not taking accountability, and it is at my expense. Would not recommend this place for repairs.
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April 2023 by James O.
As good a bike mechanic as can be found anywhere. Super nice, down-to-earth atmosphere. Lotsa bikes. Highly recommend.
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November 2022 by Seth Kleinglass
Super cool local spot. They have a great selection of accessories and apparel. The owner is always in and very knowledgeable. They carry Cannondale bikes too!
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October 2022 by Carol Clark
Purchased two Jamis Citizen 3 yesterday, my brother went in today and bought a Jamis. We rode through some hard hills Stockbridge to Chelsea, great bikes!
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August 2022 by Nick Johnson
Excellent service and very knowledgeable
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July 2022 by Jayne Elizabeth
Thanks for the friendly and knowledgeable service! Stopped in to grab a few accessories and the staff was helpful.
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May 2022 by Rich M.
I've been coming here for about 7 years now. Always Excellent service for gett the bikes worked on Bought a few bikes here too. I highly recommend this shop
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January 2022 by Richard Martin
This place is top notch. I've purchased several bikes, accessories and have had all my maintenance done here. Extremely knowledgeable, friendly and helpful staff. Awesome shop.
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January 2022 by Mark Cunningham
Awesome service, really goes the extra mile in order to get you back on the trails. Highly recommend
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October 2021 by Rhonda Kates
I have been a few times and I have received absolutely great service. I have had various services done: tire repairs and tune-up that I knew was overdue. One of the workers was nice enough to adjust my bike rack on my car because after he put the bike on it he noticed that it could have been better adjusted. He explained what he did, why he did it and all with a smile and not put upon.
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October 2021 by Brandy Hilyard
I have been using this shop for 2 years! I have taken many bikes in for tune up or repair and never been disappointed. I was looking for lights as a gift for my parents and scooter didn’t try to sell me the most expensive lights he had, he actually took time and explained the difference between the lights and made suggestions based on how my parents would use them! It was a great no pressure experience! I would recommend anyone try these guys out. Pete is Scooters right hand and between these two you can’t better knowledge base of anything bike!
