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December 2023 by Bart C.
The folks here were very friendly and helpful. I had questions about CBD treats and the lady was very patient with me and helped me out quite a bit. So much so that I intentionally came back a few days later to support her business by buying the products there. I'm big on friendly and helpful representatives and they have both.
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October 2023 by Ruth Clemens
Very dissatisfied!! Hired Packey to clean a fish tank. She did not do the job, charged me nearly $500 and left it in terrible condition. I would avoid at all cost!!
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October 2023 by Jesica DeNio
I will definitely come back here. We delt with Packy herself and you can see the passion she carries when you walk in and you can feel it as u talk to her. Definitely a drive I'll make once or twice a month. Helpful polite small business feel. All around excellent experience
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August 2023 by wayne baehr
I love Packy she is amazing her store always has safe healthy animals to purchase I've purchased 2 snakes and a Chamillion from here still have all 3 great deals on product, very helpful staff as well can't wait to go back again
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August 2023 by Bridget Adkins
Too small of a pet shop but was willing to get what we wanted. Very nice business and professional
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August 2023 by Hallie Aldaies
Great place with friendly staff. Prices aren’t bad and they are very friendly to my animals as well.
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August 2023 by Brooke Schaefer
Wonderful selection of fish and dog toys and dog treats.A wonderful fluffy employee.Wonderful employees.
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June 2023 by Angela Crain
Always stocked with everything I need, Packy and Keith are super helpful and always so nice!
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June 2023 by Stephan Austin
This place is one of the better pet stores in the area. They have a good selection of per supplies as well as many desirable pets. While I have never purchased a pet from here yet, I do come here for my feeder mice and they always deliver with a fair prices for the going rates. Whether it be supplies, feeders, or a new pet and you live in the Houghton Lake area then this is the place to go.
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June 2023 by Bernice Crawford
She was very nice and me out with a couple problems...
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April 2023 by Diane Roesel
We love Packy, she’s not only knowledgeable but she’s a good hearted woman who cares deeply about animals and does everything she can to rescue on her own money and time and for our community. We buy all our cat towers there and anything else we may need. We got our beagle from Packy and we love her so much, her name is Jasmine. Packy has brought so much to our quaint little town. Keep up the great work Packy, we all love you here. Earl, Diane, and Jasmine Roesel ❤️
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March 2023 by Kathy Allen
We use them for all our aquarium needs including buying fish. The staff is very knowledgeable and very friendly
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December 2022 by Jeanne Sherman
I wouldn’t recommend this place to anyone. I bought a dog vest (used and by the owners dog) I was desperate for my freezing foster dog. When I got it home I couldn’t get it zipped, it kept catching in the material, probably why she decided to sell it used at a “deep” discount. She said I couldn’t return it, even though my dog didn’t use it for health reasons, but her dog wore it and she sold it again. Any reputable pet store will let you return dog coats, especially when they don’t work.This woman is a money grubbing nut case. Everything in the store is overpriced. I should have driven another 30 miles and gone to Gaylord. She will never get my business again. Poor business practices.
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November 2022 by cindy smith
Very friendly staff and Packy is very knowledgeable too. She really has helped me with my little dog Tera.
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November 2022 by Kevin Ray
Great place to shop for your pets if your near Houghton Lake. Friendly staff that was very knowledgeable about several different topics, and made clear answers to my questions that I needed help with and would definitely shop here again.