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January 2024 by Todd Park
Just purchased a Forest River Sunseeker class c motor home on December 26, 2023. The Camping World team (Cody, Dustin and Dan) made our experience outstanding and flawless. If you are looking to purchase a motor home, I highly recommend stopping at the Camping World store in Houghton Lake.
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December 2023 by Jay Johnson
This CW dealership has always been top notch and the employees are always awesome and helpful.
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November 2023 by Joyce Mitchell
Had a great experience with Melissa Underwood in service. I had bought a used 2022 WolfPup with a slide.First time out on a trial run the slide wouldn't work. They sent a technician who said the side rod broke. Melissa had me bring it in for warranty repair. This was handled in a timely manner. They also addressed the minor items I felt were in need of repair.Thank you Camping World for your expert service.
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November 2023 by Kris Thorsen
Truly enjoyed our purchase of a new 5th wheel. Cody was our salesman. He was very accessible when we had questions and stayed in contact through delivery.We traded a toy hauler for a smaller, new floor plan . They didn’t have one at their store but he found one and had it shipped from another state to the store near us , AND stayed within the budget he had told us initially.Job well done!
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November 2023 by Wendy Pratt
The team at Camping World Houghton Lake were great, full breakdown of our new WolfPup and ensuring we had proper set with our vehicle and even fix a fuse which was causing light issues to the camper. Recommend to all first time camper buyers they really go the distance to ensure you know all about your camper.
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October 2023 by Eirel E.
Absolutely horrible service and don't expect to get a answer or a call back from anyone and even have rude staff my camper has been on there lot for almost 4 months to have "repairs" if I could give 0 stars I would and I advise anyone looking to look in another direction very poor customer service very poor communication and very poor service time frame
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October 2023 by Katie Austin
Would never recommend! Our sales guy should have been a red flag not to get our camper at this place. He was a jerk because we were young, didn’t think we’d have good credit or money, and told us that at the end when he found out he was wrong. I still begged my husband to get this camper because it was everything I wanted in a camper. We used it TWICE the solar broke, the door to the cabinet snapped and our break controller that the sales guy said “ we had to have installed on our truck” stopped working. Little did we know we didn’t actually even need that, it just makes it nice to have. We called to get our solar fixed told us they’d order a part. A month later still never heard anything, gave them a call said they didn’t even order it yet they decided we needed more testing to make sure but never called or communicated that with us at all. So they finally order the part said it would be in, that date came and went still no call to say if it was in or to bring our camper in to get fixed. I’ve called no answer. Terrible communication and customer service. If I could sell my camper back to them for what I owe and just count the losses for what I’ve paid already I absolutely would.
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September 2023 by John Whittaker
Had a great experience trading and upgrading our travel trailer at Camping World Houghton Lake recently. Our sales person Steve had a good grasp of what we were looking for and showed us only models that fit our criteria without overwhelming us with choices. A fair exchange and professional hand over of our old unit to the new one with a lot of attention to detail. Overall a good experience and would go back there for further needs.
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September 2023 by Laurie Rose
As first-time buyers, we had a great experience at Camping World in Houghton Lake. Tom K. took a lot of time talking us through what we were looking for and why, and we wound up with the perfect trailer. It was a fun experience, and they took care of everything. We would definitely recommend Camping World and Tom K. to all our friends.
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September 2023 by Ron Draur
We worked with Melissa Morrison. She showed us models, actually listened to what we were interested in and called when she had a unit that matched exactly from floorplan to price point.From our first visit to driving away with our camper we were very happy with our treatment and service received.
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August 2023 by Victor McConnell
Wonderful people, wonderful place.Just bought a2023 coleman lantern lt17b.Melissa was great! Hard working very patient made first time buying awesome.Josh in finance was so easy to deal with great guy does a fantastic job!Service crew was great! I would definitely highly recommend!Thank you too any of the crew I missed at camping world in Houghton lake Michigan.Y'all made it a very good experience.
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August 2023 by Kristi Dode
Brandon was such a great help to us! Our slide was stuck open and would not close even manually. He took the time to show us how to override system and get it closed so we could safely get home! Thank you so much Brandon!!
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August 2023 by Mark G
The staff at Camping World was great. Our camper needed repairs from storm damage. They worked steamlessly with the insurance co.and we’re able to get the repairs completed in a timely fashion. Very good communication with us, keeping us informed of the progress. Recently, we were interested in a new camper and the sales staff was friendly, informative and patient. We are very happy with experience at Camping World.
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July 2023 by Janellen Clark
Kelly the technician and Lindsey and Tom the service advisors were just AWESOME. Our camper had to be towed to their Camping World on the second day of our multi-state trip. We are from New York State, and to be so far from home dealing with a broken trailer was very difficult. These folks treated us like family, and made a bad situation bearable.Our camper was repaired and once again road ready. We are so very pleased with the service and the completed repair. The team at Camping World went beyond expectations! Highly recommend the team at Houghton Lake Camping World. Thank you so much Kelly!
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July 2023 by Garmisho
Incredible experience purchasing a new camper. Our agent Scott was very knowledgeable and very kind. The whole team really came together to make my wife and I's camping dreams come true. 100% would recommend.