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March 2024 by Peggy Hoppe
Home Depot in Houghton Lake is the BEST. I’m extremely hesitant to even let people know because I don’t want to share their expertise. They’re so fortunate to have Theresa, Jen and Joshua as employees. These people have been instrumental in helping me remodel our bathrooms. Give them raises!!
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February 2024 by Jason VanAmberg
This is not my favorite home Depot that is for sure. But they do always come through for me I wish they didn't close at 9:00 .
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February 2024 by Mike Dotson
Everything I needed
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February 2024 by Christine Servis
Houghton Lake Home Depot staff is amazing!!!! They were beyond helpful!!!!
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January 2024 by Bruce Thomson
Purchased a kitchen countertop. When they came out to measure the countertop for installation. They said they couldn’t install the countertop because our cabinets were not level. They said we would have to have them leveled before they would install the countertop. They could not provide that service however. They charged me $200 to tell me my cabinets were not level and would charge me another $200 the next time they would come out to measure the cabinets. Beware of the multiple $200 charges.
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December 2023 by Dagger
Let's face it, a lot of us depend on this place to get what we need to keep our homes maintained. However, they are still just a soulless, for profit, corporation. I have witnessed some discrimination coming from there, but I do see efforts to be more inclusive for women. Support locally if you can.
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November 2023 by Mark Zilska
Store was nice. Parking lot needs re done. Wasn't greeted
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October 2023 by Annette Belonga
Ordered online with in store pick up. It went very quickly and the cart retriever helped me load everything in my truck.
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September 2023 by Katherine Reynolds
I would like to acknowledge a few of your best staff that went above & beyond their duties. They always maintained professionalism, courtesy, respect and patience (God bless!) Randolph (Randy) (Dept. Doors & Windows) Thanks so much for all of your time, expertise & willingness to help me out with everything from doors to decking & paint! Thanks to the guys in Pro Service Dept Vince & Bruce Foster. Bruce just dropped off two 20 footers of Trex saving me a nasty delivery fee with his own truck! Such a helpful great guy that has seen me at the counter too many times to count....and Vince...he too has always been helpful answering all my questions. You ALL have the patience of a saint!Its been pretty tough trying to get my home back to snuff since the loss of my husband. These gentlemen were knowledgeable and kept me informed about my ordered products and even though my patience ran short because of a lengthy backorder, they were level-headed and patient with me.Thanks again, from the bottom of my heart, to Randy, Bruce & Vince. You guys put a smile back in my heart ❤!Management, you are so lucky to have these men work on your staff and as a customer its been a pleasure working with them.Sincerely,Katherine Reynolds
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September 2023 by Kathy Saint
Everything I was looking for! They are so helpful to find what you and answering my questions
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August 2023 by Steve Valmassoi
Great timing at Home Depot picked up over 250 ft of board wood for under $50. Excellent for making my Michigan Adirondack chairs.
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August 2023 by Cool Name
I needed tools, HD said order these batteries get this tool free but only if I order online for home delivery (even though all in stock local). Everything showed up fast except for the 'free tool' which is the main tool I need to do the job that I took the day off to do. Guess what.... I cant do the job now so HD provided me with another wasted day at my cost (saving $100 cost me $300). They all ready gave me a hassle trying to get one of their "pro's" to do the job providing only a bait and switch. I will be driving 50 miles to your rival building supply store because you have cost me too much.
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August 2023 by Adam Stout
I would like to give a 5 star to theresa for going above and beyond with the help of a tool I have spent a stupid amount of time looking for and with no luck for the tool. But 100% effort for me and the continued work to look for it. Thank you for your time.
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August 2023 by Mark N
No returns without receipt. Mediocre service, but it used to be better. Prices on the high side for mostly self-service checkouts.
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July 2023 by Tyler Burda
Normally I see no reason to review a big box chain, but this store in particular deserves it. For the staff. Holiday weekend, very busy, and I had employees regularly ask me if I was finding everything ok, and when I did ask for help Mark was more than helpful, grabbed a cart and loaded up the patio set I wanted while I grabbed the rest of my items, then Chris was in line with me at the register ready to help me load up. This is not the norm in customer service anymore and it was very refreshing to have happy helpful polite staff even on I'm sure one of their busiest weekends of the year.