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January 2024 by c j Nutt
Oil change and tire rotation work done in a timely matter,but they didn't reset my tire pressure sensor or the maintenance reminder. Feel it was an incomplete job.
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December 2023 by Tony Barger
The staff who installed my tires were great, but the management and staff who we're responsible for staging my tires in the automotive section caused major problems with my tire install.I ordered my tires through the app and had them delivered to the store, and scheduled an install at the same time. I was going to pick up tires up and have them installed somewhere else that could get me in quicker, but when my tires arrived to the store, the staff responsible for scanning them in failed to do so, resulting in my tires appearing to be missing and nearly being returned. I called 4 days in a row to check if they had received the tires and they said they hadn't, and couldn't track them. On the final day before my installation, they finally went and looked for them and found them AND SAID THEY WERE RETURNING THEM ANYWAY.I was upset and was connected to a manager after an hour. That manager solved the problem but was pretty rude to me and got me off the phone very quickly. When I arrived to have the tires installed, they still hadn't staged them correctly and it took the staff nearly 20 minutes to locate my tires.The lesson I learned was not to get tires at the Houghton Lake Walmart. ?
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December 2023 by Jeff Lapham
Unfortunately, they ran out of the tires I ordered, so I had to go to Discount Tire instead!Sorry ?
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September 2023 by Bill Trainor
Auto dept,I wanted to by four new tires For my truck and not one person could not waked up to me and ask how may I help you so I walked out.Terrible
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August 2023 by Jeff DeLauder
If the staff doesn't want to do it, they'll make up one reason after the next of why they can't. 2 consecutive sets of tires on 2 different vehicles they can't install, can't change a brake light bulb, etc. Any reason they can think of to NOT do it.
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August 2023 by Ted Karbownik
All I can say is that the service was great and very professional I will go there to buy tires for my other car when it needs them
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July 2023 by Lynn LeDuc
Great place to get your car taken care of I think they got all new help. The guys are all great and very professional. Definitely would recommend taking your car there.
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May 2023 by SAVAGE HULK
They don't hire a license mechanic
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December 2022 by Dom Brooks
Fast and friendly service came in for a oil change and it only took an hour to finish my truck even though there was 3 cars infront of me. Even toped my transmission fluid off for free when it was a little low
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December 2022 by Tyler Wright
Drove from gladwin to tell me if the was 4/32 u couldn't even work with them I have more than that even one the tires I brought in bad review
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November 2022 by Crystal Woodford
Called to see about getting a tire put on the rim told us yes bring it in told them we are on our way take 30 minutes to get there from my home. Get to Walmart my son goes in they then tell him they can’t do it not impressed mom goes in and they finally say yes they can do it it will be a little wait well here we are now almost 3 hours later and still no tire .
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July 2022 by Lisa Avram
Friendly, quick, helpful! Need work done, you can feel confident bringing your vehicle here!
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June 2022 by Lisa Morrison
Had poor service at a different Walmart, my husband chose to leave & try Houghton Lake instead.We had Great service and assistant; completed what we needed and thankful ⁶
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June 2022 by Victoria Lambertson
Horrible, rude and unprofessional. Could not believe that they speak the way they do in front of customers.
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April 2022 by Robert Martis
When I do find someone that works back there I'm told that they don't carry 15 inch 205/75r15, or Better yet 215/75r15 tires, I was told to buy tires online and ship them to us. We don't make mistakes on internet orders. Well I don't know if I'm comfortable with that?