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March 2024 by Gerald Marino
My wife and I were initially very happy with the store. thats until we got our first bill. All lies from the sales rep, who said the phones we purchased were on sale for 200 dollars. Got the bill, they are 720 dollars. said our bill will be 110 per month. its 267 per month. Called her on the phone to discuss. she said we would have to come to the store, an hour away from our home, and then we could sit and wait for 2 hours as the store was busy. Should have checked our fine print before we left the store, so shame on us for taking her at her word. Y'all have been warned. do not believe a word they tell you.
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March 2024 by Linda Belote
I received excellent service, assistance and advice from Dee at the Houghton store.
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March 2024 by Tracey Marino
The staff that work in the store are great knowledgeable, helpful pleasant they do need more help every time I go there. I wait a half hour at least and so does everybody else they need two people in that store at least I’m busy days but I’ve been there during the week on the weekend it’s always busy, but the people are great.
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February 2024 by Kim Wuebben
The manager was very helpful and friendly and she solved all my problems!
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February 2024 by Jim Barron
We loved the quality service we recieved at the AT&T store in Houghton MI. Dee Tracy, and Abbie the trainee went above and beyond to put us in the phone plan that was right for us. They also set up our 2 new phones with all our contacts, and other items transfered over to our new phones. We highly recommend these fine people at this great location.Kudos to AT&T for having such great people that make the business.
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February 2024 by Aidyn Snell
Went and bought a phone and had the most amazing experience, the crew in there is so helpful 100% recommend
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January 2024 by Julie Joyal
The screen stopped working on my phone and I brought it in to see what could be done. They gave me the phone number for Asurion so I could call them. I got my new phone the next day! I brought it in today for help with finishing the setup of the new phone. It's so nice having a phone again! They were nice and very helpful!
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January 2024 by Dayton Moyle
Great Customer Service!
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January 2024 by Nate L
I recently went in to get a new phone and my experience was great. Lillian helped me out and was very knowledgeable as well as very nice throughout setting up my new phone. Best AT&T store I've been to hands down.
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January 2024 by Marlene Deakins
Very pleased with the service provided. The young lady working was very friendly and helpful in finding the right phones and plans to meet our needs.
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January 2024 by Blueberry Pepper
Superb help with finding us new, affordable devices and was straight forward in getting us deals!
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January 2024 by Don Perry
Store reps were courteous and knowledgeable. They were extremely helpful and patient with our numerous questions and concerns. They did a great job
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January 2024 by Isabella Jaszczak
David is the Beyoncé of AT&T customer service!
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January 2024 by Peter Jaszczak
Had a great experience! David was super helpful and patient! He knew how to get us the best deals!
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January 2024 by samantha wiggins
The people in this location will go above and beyond to help the customers. The young lady that seems to be the manager is helpful, knowledgeable, and very good at her multi-tasking. I would recommend everyone to go to this store for any questions they may have or to get an upgrade.
