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January 2024 by Caleb Bach
Great place- friendly, honestly, and excellent service. They make it super quick and easy. Mike and Devin do an awesome job!
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January 2024 by Jessica Flagler-Gelety
They do amazing work and are so polite!!
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January 2024 by Scott Toms
Took my Jeep in with a flat. No appointment and was taken care of fast and efficiently! Cost ended up being lower than I expected and very happy with the price, tires and great customer service! Highly recommended!!
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November 2023 by Hunter M.
I got a flat tire on my snowmobile trailer leaving Houghton on a Friday at 5 pm and made a Hail Mary phone call to the shop and they mounted up a fresh tire in literally 5 minutes!! The staff was extremely knowledgeable and friendly! Great prices and the wait was non existent! The fresh tire was on the rim before they could even ring me up at the counter. Will be going here for all my future tire needs!
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October 2023 by Acciacca Forest Products Company
Great Service!
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October 2023 by L L
I want to share an experience with this shop, and hope it can be helpful to anyone who is considering doing business with them.I tried to replace my shower door. They are truly one of a few options available in Houghton and neighboring towns. I got another quote, which was much lower (40%). But I decided to go with them because they looked professional and enthusiastic at the beginning and a couple of other local people mentioned them.Most of the communications were done via email, between me and one of their technical support person. The gentleman stopped by, took measurements, and provided two quotes later via email. In the process, this gentleman sent me two photos to give me an idea about what the two products may look like. I then asked the gentleman to help place the order and schedule the installation. He replied that the order was placed and we would just need to wait until the product to arrive in two to three weeks. I told I would be out of town and need to book a flight back to town after the product arrives. But what is surprising is that there was a no-show on the day of installation. I contacted the gentleman to ask what is going on. I was told that he mixed me up with another customer, and my order was not placed yet. It was disappointing because it took me over $800 and a week to go back to town for this job. I understand everybody makes mistakes and did not want to give the gentleman a hard time. So I just said please place the order for me, and hope nothing bad would happen again.Then about three months after I initially contacted the store, the new product finally arrived and was installed. What surprised me is that there is a big gap (about 1 inch from the photos) between the top of the glass door and the header (metal frame on the top). It just appears to be a low-quality job like some bad DIY stuff I did myself. I planned this new installation to make the bathroom look better, but it obviously did not do the job. I felt it is not unacceptable so I contacted the gentleman to see if there is any way to fix the issue. He told me the gap is for ventilation. It was shocking because I have another 1 feet opening above the top metal frame (between frame and ceiling). Why do I still need a 1 inch gap between the metal frame and the glass door. The gentlemen stopped by to take measurements and discussed options with me at the beginning, so he should knew the situation well. But he never mentioned that before I saw the installed door. He said he installed over 50 doors like this. Then I asked why he had never sent me any of those photos? The two photos that he sent me before the quotes had nothing like that gap.It seemed that he could not explain the situation. So he said he would contact his boss. The boss did call me very soon. But the boss just simply that he did not believe that was an issue and did not agree with me. Instead, he emphasized I would need to make the payment right away ("...the most significant thing is..."', ''...what really matters is", "...get this job paid..."). Please be aware that this was only two days after the installation, and I just finished the first phone communication with that technical support person. He also used the word "collect" and "go to the court". I was just asking if there is any possible solution. I would let it go even if I have heard a "sorry". But I only felt that I was being insulted and threatened.I do not know if that boss treats everybody this way or if this shop always does sloppy jobs like this. But based on what I have received, I think it is reasonable to give this business a negative star. But unfortunately, there is no such option, so I offered this one start review. I am a scientist, so I want to reiterate that this review only applies to this experience. But again, hope it can help you avoid being shocked, disappointed, insulted, and threatened.
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September 2023 by Skylar Baxter
I dropped off 4 wheels and tires, to have new tires put on the 4 wheels, they started on them right away, and less than an hour later, I got the call to come get them. Excellent service!
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September 2023 by Jim VanZwol
Had flat tire and they took care of it right away!
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July 2023 by John Wan
Called about a soft tire. They told me to come right away. Done to my satisfaction.
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July 2023 by Robert Stites
Very helpful and knowledgeable staff. Grate place to have tires done
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May 2023 by Evan R
They always take care of me and do a great job
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April 2023 by Maggie Seppala
Auto Pro Glass and Tire consistently provides the best service around. Aside from supporting so much in our small community, their work is top notch. Friendly, always quick to get our vehicles in and serviced, and excellent communication. I’d highly recommend Auto Pro to anyone needing their services!Services: Tires
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March 2023 by Joe Halonen
Horrible, they took 8 hours when we had a scheduled appointment. And way overcharges
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January 2023 by John Mark Butzu
Was skeptical taking my truck to a new shop... Made an appointment to get an alignment and I appreciate the fact that refused to do the alignment without fixing some safety issues... They were not just in it to make a quick buck... Truck is running like brand new... Good service, clean and it was done on time... All around a great experience and you can't beat their prices!!!
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November 2022 by Robert Beaudoin
I ve used them them on multiple situations. 2 of which I was in a real pickle and they took care of us when no one else was able to for weeks. Will use them frequently.Services: Wheel alignment
