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January 2023 by Tina Bayne
Came to buy a new iPhone,Heard the Store Manager talk about how people who buy iPhones are a cult, that they don’t understand them, and that people dropping hundreds of dollars on a phone don’t make any sense.Love being insulted before I spend over a thousand dollars.
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December 2022 by Robert Orton
The people at this store have been great- helped me today to straighten out a billing issue. Good thing because Cricket online help has been useless.
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October 2022 by Brentt Leclaire
I had very good customer service,only problem was they couldn't transfer my data from my old phone to my new purchase phone,please upgrade your horrific wifi at the Houghton Michigan store
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October 2022 by Auto-_ Aim_
Some of the workers know what their talking about but when I looked at the website for the iPhone 11 already a customer and upgrading my phone it's $500 but when I called a lady said it's $400 soo I don't really know if the site is updated or not
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April 2022 by Terry Lerma
Very helpful, knowledgeable and professional but still friendly.
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April 2022 by Ashley Jones
Always so helpful!
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February 2022 by Liz Daavettila
The girls who took care of me skipped a step and I ended up having to pay for the mistake. Their corporate line isnt any help. I would rather get a pay as you go phone. The workers are horribly trained and u can make a complaint but nothing will come of it. Horrible service
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February 2022 by Lorena Kurburski
Great customer service.
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November 2021 by Ross Hillstrom
Great management
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August 2021 by Doreen Swetich
After dealing with the rude and condescending manager in our local area I would not recommend Cricket. I would rather pay more for good customer service then deal with a manager that either doesn't know or just doesn't give you all the information needed, causing you to waste your time making multiple trips and phone calls.
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April 2021 by Christopher Eklund
Valerie, the manager, incredibly patient and kind in dealing with elderly customers like me with little phone knowledge. Absolutely no condescension in her demeanor. Very knowledgeable and very polite. She actually cares about her customers. Can you believe that in this day and age?
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March 2021 by rickie stufflebean
This is the last place I'd ever recommend going... Spent 3 days with no service after adding a line.. hours on the phone... Just to be told it was their mistake... Ya I knew that being I've never been late on a bill.. ever... Your more likely to get the right order from Burger King then getting good service from this place... You definitely get less then you pay for here...
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March 2021 by Fawn Wiitala
Very friendly and helpful staff. They really go the extra mile to save you money if at all possible. So far good wireless service. And I have 4 lines for $100 !!!
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November 2020 by Stans Wife
Cricket ROCKS! Exciting Phone, well trained and friendly staff. They get to know you and then pair you up with the phone and plan that works for you. No hard sell pressure tactics. Just good service.
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April 2019 by Janet Renehan
Let me talk to a live person. I am trying to reach the Houghton MI store. IMPOSSIBLE!!!!!
