“I have been a Shorewaves customer for years, myself Customer service was very good, she looked into the issue (outage) and she explained to me were the outage was and they would send someone out to look into it. And they did send someone to cheque into it. She also said to reset my router and troubleshooting everything possible. Thanks J. Yes, the outages are frustrating every month, but I learned to work around that. At times we would look into other options ( Hughes, Direct TV, Star link.) But stay with Shorewaves. Over the past years with Shorewaves showed me that they are trying their best to keep me up and running. And yes they have their up's and downs. And myself can't thank them enough for trying their best.”
“If you need a new phone or help with your current one, Marissa at Verizon in Houghton is the one to go see. She was incredibly patient with us not-so-tech-savvy customers. Least painful phone replacement experience ever!”
“I have been a Shorewaves customer for years, myself Customer service was very good, she looked into the issue (outage) and she explained to me were the outage was and they would send someone out to look into it. And they did send someone to cheque into it. She also said to reset my router and troubleshooting everything possible. Thanks J.
Yes, the outages are frustrating every month, but I learned to work around that. At times we would look into other options ( Hughes, Direct TV, Star link.) But stay with Shorewaves. Over the past years with Shorewaves showed me that they are trying their best to keep me up and running. And yes they have their up's and downs. And myself can't thank them enough for trying their best.”