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“Please disregard Bens Jaszczak's review right below me. After an exceptional experience and customer service skills with this store. I can confidently say they are not understaffed. According to the store this isn't a busy store. They are staffed at 3 people and unfortuntley there isn't a great way to predict the traffic for specific days. The day I was there, was Monday and there had to been 5 people waiting. The lady and gentleman working acknowleded everyone waiting as much as possible all while still paying close attention to the customer they are currently with. Ive been here before and they have always been steady but never as busy as it was. I believe if they had any more staff the store doesn't have enough traffic monthly to actually validate extra people. Learn to have some patience or call in to make an appointment. This staff doesn't deserve your negative attitude and most defintley ask before you assume that they are understaffed.”
“I called Jason and asked if he could fix my wife’s phone. He said he was watching children who didn’t have school because of teacher in service day. When I told him we were from out of town He said he would meet at the office in 20 minutes. He put a new screen on the phone and we were on our way and continued our vacation. Great service.”
10AM - 8PM
960 Razorback Dr Ste 4B, Houghton
Mobile Phones
“I had very good customer service,only problem was they couldn't transfer my data from my old phone to my new purchase phone,please upgrade your horrific wifi at the Houghton Michigan store”
Mobile Phones
Mobile Phones
Mobile Phones
“Jordan is the best! He was patient, professional and kind and he understood what I needed and he made it happen! Thank you Jordan. I appreciate you! I’m gonna send everybody that asks to see you.”