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August 2023 by Adam Taivalkoski
Had an issue with an Apple MacBook. Issue was resolved quickly. I was very impressed with the level of service.
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August 2022 by Katherine Heckman
Super helpful. Michael and Mary were very helpful and patient. Turns out I just bought a bad computer. They didn't even charge me anything. Thank you, Up and Running!
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February 2022 by Dan Toutant
Diagnosed and repaired a malfunctioned hard drive in a couple hours. Excellent customer service!
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February 2022 by Peter Lund
My laptop's mother board failed and I was too busy to deal with it at the moment, so I brought it to this company to get fixed. They charged me $75 for "advanced diagnostics" which I accepted without thinking about it. Then the man I dropped the computer off with proceeded to condescend to me and disagreed with me on my own hardware requirements for my job. He had no idea what I did and assumed that I had no idea how to identify bottle necks in my own system, running programs I wrote. Once the "advanced diagnostics" where done (a week later than promised) they told me that my data could not be recovered due to bitlocker. My bitlocker pass code is stored in my windows account so that is actually a super easy problem to solve, not to mention that simple encryptions like bitlocker can be cracked. I ended up getting fed up with them, so I just took my computer back to fix it myself. I think this service is good if you know nothing about computers, but if you are capable of fixing your own computer this place is a waste of time and money.
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January 2022 by Karen Anderson Fraser
Thank you to Mary and Michael for helping me! My HP desktop computer hard drive crashed, and they were able to open it finally in safe mode after some effort. They saved/downloaded all to my new computer, along with teaching me. ~and at a very affordable price, I really thought it would cost me double what they charged. I’m totally pleased and highly recommend Up and Running for all your computer issues! Thanks!
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December 2021 by Kaitlin McCormick
Up & Running Technology is the most knowledgeable and personal computer repair center I have ever been to. I was in a tough spot, preparing to travel and work remotely when my computer broke. They were able to repair my Macbook Pro and assist me with data recovery options. They work directly with Apple and are an Apple Authorized Service Provider. I was traveling and trusted them to send my repaired computer to another address and they did so promptly and kept me updated every single step of the way. This company, and Sharon, really go the extra mile for their customers. I will recommend them to all of my friends and family in the area. Thanks for your patience, kindness and help Up & Running!
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November 2021 by Nathan Townsend
You’re better off using google and fixing it yourself rather than taking it here. Unhelpful, waste of time and money.
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October 2021 by Colin K
Very friendly and offered some free advice when I stopped by. Great experience.
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September 2021 by karyn olsson
As a commercial customer for over 15 years, I strongly recommend Up and Running tor timeliness, responsiveness service, value and quality.
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June 2021 by Henry Nordsiek
Very helpful via phone with Sharon. The technician fixed my iPhone in 10 minutes and would not accept any payment.
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November 2020 by Vicki Mikkola
They did a great job of transferring information from our old laptop to the new one. They had it done when they said they would and even did a follow up call to make sure everything is OK. Definitely will use again if needed, and would recommend to friends.
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October 2020 by Jeff Putz
Sharon and Michael are highly competent, congenial and courteous. Not only did they resolve some rather convoluted technical issues I had been experiencing with both hardware and software, they spent a considerable amount of time explaining to me precisely how I could avoid such problems in the future. The follow-up and level of support was exceptional and I can recommend the professionals at Up and Running unreservedly for an extensive variety of computer related services.
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September 2020 by greg drebert
so happy to know this full service computer store is in town and open each day with parts i need for my pc. called for a usb to ethernet adaptor and they had a choice of a few for me.. awesome not to be stuck with Amazon.
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February 2020 by CherylP52
I am very grateful to Sharon at Up and Running for her expertise and help in getting me a new charger for my computer. Very professional, courteous and helpful. Thank you Sharon.
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January 2020 by Kelly Lee Keel
This place rules. My external hard drive was malfunctioning and I thought I’d lost everything important to my life. I stopped in, gave it to them, and they had it working within the hour for less than $40. I wanted to tip them but I didn’t have any cash. Give them a tip, they deserve it!!
