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March 2024 by Mckayla
Terrible customer service. ALWAYS rude.
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December 2023 by Maija Waisanen
After many failed attempts at other local pharmacies, I gave Walmart a try. I had avoided it due to the lines that are usually pouring out. However, I was at my wits end when all other pharmacies would not work with my insurance (even though my insurance is supposed to cover my prescription, or at least most of it.) I stopped in as a last ditch effort. Kara was helping me and ended up typing something magical into her computer and got my out of pocket cost from $140 down to $5. I'm not sure what she did, but she took the time to figure everything out she could. No other local pharmacy has taken that time with me. This is a prescription that's medically necessary and I'm so grateful I will no longer be needing to pay for it out of pocket. Thank you, Kara!!!
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August 2023 by K F
Excellent check out employees
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July 2023 by Off Grid
Hands down the most RUDE people in customer service.I been dealing with snappy, uneducated and rude comments from the same 2-3 for several years. Today was the last time I will use this pharmacy. I have had more education by the time I was 22 years old than these folks put together, and I refuse to verbally battered over every detail anymore.The older lady with long grey hair not only should not be in customer service but should not be in public in general! Absolutely lost my household and our long lost of medication (about $2k mo)Thankfully Amazon can deliver our RX’s to my door cheaper anyway.
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July 2023 by Off Grid Amputee
Hands down the most RUDE people in customer service.I been dealing with snappy, uneducated and rude comments from the same 2-3 for several years. Today was the last time I will use this pharmacy. I have had more education by the time I was 22 years old than these folks put together, and I refuse to verbally battered over every detail anymore.The older lady with long grey hair not only should not be in customer service but should not be in public in general! Absolutely lost my household and our long lost of medication (about $2k mo)Thankfully Amazon can deliver our RX’s to my door cheaper anyway.
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January 2022 by Cera Ray
Customer service is incredibly rude. If I could just rate the actual pharmacists, they'd get 5 stars, but the guy working the desk today at 1:20pm was dismissive and kept cutting me off, then didn't bother to let the pharmacist know he'd sent me to the next window over to have my insurance updated when he finally let me tell him that's what I needed. Instead he let the pharmacist know about the person who came after me who needed their script looked over. The pharmacist finally came over to the window and would've given me the other persons meds if I hadn't said anything, not realizing the absolute lack of communication from the guy working the register. No one who saw me standing there waiting even acknowledged me or checked in to make sure the pharmacist knew I was there. I understand you guys go to lunch at 1:30, but that's absolutely no excuse to immediately be short with someone, constantly interrupt them when they're trying to tell you their situation, and then move you on to another window without any communication to the appropriate parties.
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December 2021 by Conner Knop
Come here for the most understaffed poorly managed pharmacy that takes literal days to get medication
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November 2021 by Mary Cramer
Was charged for meds covered..had to return all at other cashier. Then back in line at pick up window still tried charging..then deleted charge..my simple pick up took 25 minutes..and was denied meds sent in mail..system down...not impressed
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November 2021 by Kudzu Moose
They keep in touch with texts and its appreciated.
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October 2021 by Mairmair Kramer
Was charged for meds covered..had to return all at other cashier. Then back in line at pick up window still tried charging..then deleted charge..my simple pick up took 25 minutes..and was denied meds sent in mail..system down...not impressed
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August 2021 by Debra S.
I have had great experience with Walmart. I just moved back to my home town. I lived downstate with a pharmacy on every corner. Walgreen, walmart, CVS, Target which is also CVS , and Rite Aid., and Meijers. What happened to Meijers coming to Houghton? Walgreens Sudafedis high price. Meijedddd Sudafed dang Yelp is not letting me correct my typos I will comment on Sudafed. Prices at Walgreens. Meijers has much better prices. But stopped them from coming up north. I believe I could be wrong but I think Marquette has one. If you travel to Marquette you can get a better price. now regarding questions asked to the clerks, go to the drop off window for a try. I found easiest to talk to the pharmacist. Adam is fantastic. He has helped me several times with my issues. The cashiers are just that. Some are knowledgeable others same with everyplace else. sorry for the difficulties you both have had. Just my experience with them.
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August 2021 by Scott Mason
I was vacationing in the UP of MI. Found that I forgot my insulin. Stopped in this location. Talked to Jason in the pharmacy. He worked with my local walgreens from home and the insurance co. He was able to hook me up with a pen of lantis for the week.Everyone was very nice and helpful here.Thank you
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August 2021 by Maria Lobbestael
Very helpful! Very friendly!
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May 2021 by Mark Karpinen
This is the worst Walmart pharmacy that I have been to the pharmacist decided that I don't need my script over riding my Dr .Adam pillcounter wouldn't fill my script I went to another pharmacy I think Im going to quit shopping at Walmart too what a joke don't waste your time going there
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December 2020 by Morgan H
Nice and friendly