AutoZone Auto Parts on Grand River in Howell, MI, is a top retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the friendly and knowledgeable staff, who provide excellent customer service. One customer appreciated the assistance in resetting the oil light after an oil change, while another highlighted a staff member's expertise in diagnosing engine issues with a testing device. Many reviews mention the helpfulness of employees when purchasing and changing batteries, with one customer noting how quickly a young employee completed the task. The store also offers a convenient online ordering system, making it easy for customers to pick up their items. Overall, AutoZone is recognized for its helpful staff and commitment to customer satisfaction.
Purchased a new battery today, I asked if they could install it for me and he was able to do it right away. I believe it was the manager but I did not catch his name. It was raining pretty good outside, and I definitely didn't want to get stranded again with a dead battery. Thank you!!
April 2025
Actually learned something on this trip. Doesn't happen often. Very helpful ! Always a good crew here !
April 2025
Went her this morning after I did my own oil change and my oil light came on. Logan was kindly nice to inform me that the newer cars you have to reset the system. I’m so used to my old 2002 Silverado lol