AutoZone Auto Parts on Grand River in Howell, MI, is a top retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the friendly and knowledgeable staff, who provide excellent customer service. One customer appreciated the assistance in resetting the oil light after an oil change, while another highlighted a staff member's expertise in diagnosing engine issues with a testing device. Many reviews mention the helpfulness of employees when purchasing and changing batteries, with one customer noting how quickly a young employee completed the task. The store also offers a convenient online ordering system, making it easy for customers to pick up their items. Overall, AutoZone is recognized for its helpful staff and commitment to customer satisfaction.
Needed a thermostat and coolant sensor for our 2021 Colorado. Jaimie had excellent customer service.
May 2026
Quick and easy service. Offered to put my wiper blades on. Very nice!
January 2026
My car battery had died yesterday when I got to work. Garrett came out quickly and checked my battery. Went back to the store, got me a new battery, and had it quickly installed with no issues. Excellent customer service and would definitely recommend this AutoZone!