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November 2023 by Scottacal Scottacal
Great business! Joshua was amazing. Very helpful and detailed going over the options. Had a quick interior done for wifes car on her birthday. The car looks fantastic!
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September 2023 by Richard Wellman
Joshua did a great job making our 2020 Equinox look showroom new. We have been here twice and would use them again.Service: Auto detailing
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February 2023 by Tammy Middaugh
Horrible service. When we picked up the vehicle, the engine bay that I paid $30 extra for was not touched, they pulled it back in and did a quick power wash; seats were still dirty, you can see spots where they cleaned and didn’t clean. Vents were still filthy as were the cup holders and frame around the door. It’s an 02 Explorer sport trac so a very small interior. A kid called me back after I left 3 messages complaining about it and identified himself as the manager and aggressively says “I hear you’re complaining about us” and tried to convince me he spent 4 1/2 hours on it. Asked to speak to his manager. Still waiting. They barely did the basic cleaning let alone the extra I paid for. Save your money!Services: Engine detailing
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November 2022 by Lucas Polito
If you’re hoping to get the services done that are outlined on their website, don’t bother, they don’t actually know what’s on their site or understand what you’re actually trying to pay for.We wanted the loan / lease service which includes taking “showroom pictures” of your car. First we had to tell the person what the service actually involved, but it didn’t matter because when we got the pictures they were of our door jams while my car was parked in the service bay.By the time the pictures were sent to us it had been a few days, so there was no chance of retaking them as the car was already dirty. We asked about a partial refund but the girl said there was nothing they could do.The kid that runs this place is very hard to talk to, and it’s unclear if he understands the words that come out of your mouth.Go elsewhere.
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July 2022 by Raelynn Portenga
PLEASE SAVE YOUR MONEY AND GO SOMEWHERE ELSE!My fiancé and I are incredibly disappointed with the service we received. After paying $250 for a the detailing and “professional photos” taken of our car in order to sell we NEVER received our photos and our vehicle was given back to us dirty!! The carpet was still wet and when we went through and wiped the vehicle down there was still dirty everywhere! They also STOLE from us. We had a car charge and aux cord with adapter that were both taken! I’m appalled this business is still up and running with the level of unprofessionalism we experienced. WOULD NOT RECOMMEND.Service: Auto detailing
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June 2022 by Brandy Bielski
Took photos of my car at drop off and pick up. Paint chipped off the bumper in multiple locations from power washer. Asked for a refund and have yet to get a return call from owner Brian. Car was serviced last Friday.Services: Car waxing
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May 2022 by Brandon Kirby
I had the spa package done to my civic. It was trashed from my last job. Dried mud on every inch. I hated getting into that car. I was iffy spending $300 but I just wanted it as close to new as possible. They were able to do that. It looks great and it's so much nicer getting into a clean car. Price might be a little steep but they deliveredService: Auto detailing
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February 2022 by Shelley Tabor
I had a great experience at Howell Carsmetology! My car looks awesome and Jordan was so professional, knowledgeable and went out of his way for me. You rock! Thanks Jordan.Service: Auto detailing
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February 2022 by MIKE SUTHERLAND
Thanks Dom and Ben for getting a ton of pine sap off the Altima I brought in yesterday! The car looks brand new!Service: Auto detailing
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January 2022 by Jeanette Freeland
Big kudos to the team in Howell!! We have fostered 7 dogs in the last 9 months. Our 4 year old Traverse was a mess! It seriously looks and smells like new ? We could not be more pleased.
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December 2021 by Sydney Cassily Schmitter
This is for the Howell location since they are same owner and Howell doesn’t have its own FB page. We used Them twice. The first car we brought to them straight from a used car dealership. The car was pretty detailed from the dealership but we had them do a little more cleaning on door panels for us. But our main reason for taking it to them was the awful musty old water smell. Dealership soaked the carpets so much they wouldn’t dry and it created an awful smell after sitting. We asked Carsmatology to re-Shamoo them and suck the water up really good. Once we got it back it was SO strong of deodorizer that it took forever for the smell to not be so overwhelming. They really should switch products. That one was awful. They also got the dash shiner stuff all over the windshield. Months later I’m still trying to get it all off. But we then brought our Acadia to them to have detailed. Light grey seating/carpet/vinyl. I explained it was being given to our son in Florida stationed in the Navy who was going through a divorce. Asked them do clean everything to the fullest. When we got the car back it was dark out so it wasn’t until the next day (as we were packing the car to drive it down to Florida) that we noticed it didn’t look like it was really cleaned at all. The front leather seats had not been scrubbed and the sides of them that were fabric had been missed in shampooing. They looked horrible. There was dirt still all over the door panels, the carpet was SOAKED, and as we drove the car more that day we realized very little had been cleaned. All the carpet in the back hatch area was still dirty. And now weeks later the car has an AWFUL odor because of how wet the carpet was and they put the Mats back on them but we pulled those up. We couldn’t get the carpets to dry (it was probably 40 outside) because there was just too much water in them. I went in there just as they opened the next day, only hours before we were to leave for our trip, and one guy told me it was a new guy that “cleaned” it. But when the girl there asked him who did it he said it was himself AND the new guy. She tried to call the head boss to approve some money back (they charged me their top price of $169 for a 20% clean car with soaked carpets) and the boss wanted to give me $20 back. I said no way. It wasn’t cleaned and when their bottom tier ($129) was way more than what they should have charged for the lack of cleaning. A couple weeks later I went in again because finally I had been told they would refund the extra $40 but weeks later we still hadn’t gotten it back. She said she’d call the boss and have him do it. Now a month later and still nothing. Do NOT a waste your money going here. I should have just taken it to Auto One (Howell) like we have so many times in the past. They have always done a great job. .
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November 2021 by Lynn Bogin
We took our vehicle to the Howell location. They did an amazing job on both the interior and the exterior. We did the 249.99 package and completely satisfied. They were prompt and very friendly. I would highly recommend getting your vehicle detailed here. We will definitely come back!!!Services: Car waxing
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October 2021 by Courtney C.
I took my car to be detailed dropped it off at 8am. Was call at 9:30 informed the package I bought was basic and for a real sparkle I could upgrade for $30.00 so I have now spent $230.00 on my detailing package but I was going out if town the next day and want a sparkling car. I was excited. At 5pm when I picked up my car the wheels were covered with dirt. To the point that 3 people with spray bottles and rags had to come out and clean them as I watched them when I opened up the car the door jams were dirty the front grill of the car was filthy it got to the point they told me to bring it back after my trip and they would make it right. It kind of defeated the purpose because I wanted my car to be sparkling for my trip. Then on my way home I notice all of my interior windows are completely streaky and filthy neither one of my rearview mirror's have been cleaned in my mirror In my car wasn't clean either. I'm not taking it back I'll find somebody else to just do it the right way I am so pissed off they spent $230 for something the kid down the street would have done for $50 and my local car wash for $15 would have done a better job on the outside GO AT YOUR OWN RISK!!!
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July 2021 by Judy Dudum
I had the makeover done and the car still had dust on the dashboard, the back seats were not cleaned, the door jams were not cleaned, not all areas of the car were wiped down, the exterior had multiple streak marks, and the windows didn’t look like they were cleaned. I gave 1 star because the mats were cleaned and the car was vacuumed. But for that price, I could have done that part myself. I will NEVER go back.Service: Auto detailing
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May 2021 by Alyssa Miller
The service was wonderful and quick! However, my floors were still wet which caused condensation to build up when I picked it up AND later that night when the frost hit. The inside of my windshield was frosted, as well as my back window.Would recommend, just make sure to air out the carpets/floors if deciding to get the floors shampooed.Services: Interior vacuuming
