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December 2023 by D. Craw
Decent selection. Prices are not much different from the malls and online
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December 2023 by K R
The staff is very nice, however most of them are older ladies that do not do well with technology. There was a long line behind me while the sweet cashier tried to figure out the pricing of sale items that did not accurately ring up.
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December 2023 by christian heslip
Usually love eddie Bauer however going this past time was nothing short of a horrible experience. A couple had several children running around the store non-stop hiding in clothing racks, running into customers, leaving bags of half eaten food on clothing, and being extremely loud. I know this is not the Eddie Bauer workers fault but at some point staff needs to step in and tell lousy parents enough is enough. Will not be going back to this store anytime soon.
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May 2023 by Joel Rushlow
I tried returning a pair of pants with only one tag and the manager of the store said I have to have both tags that came with the pants. I went to my car to get the other tag and she said that the tags have to be attached and would not take the return. I read the return policy on the receipt, and pointed out that this was missing from the policy. The return policy is pictured in this review. She said that it is up to “management description” if they take a return or not.Another time I tried returning something the same manager told me their internet was down, so they couldn’t get me payment for three weeks, and that I should go to Novi to return them (45 minutes away). I said I’m fine with waiting, and she looked at me again and said “it’ll be three weeks” I repeated myself saying that I’m fine with waiting. She finally processed the return. Something tells me they were able to process purchases during that period, and if they were able to process purchases then they probably should’ve been able to process refunds as well.My mom has also had difficulties returning things here, even though the items were never worn.Do not buy from here if you think you may need to return the item. Management is clearly incentivizes on a corporate level to not take returns.
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May 2023 by Bob Orr
Eddie Bauer never disappoints. Decent variety, ok customer service. Clothes don’t shrink, durable
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March 2023 by Jim Cyrul
Great place, super customer service. I love Eddie Bauer products
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January 2023 by Garnet Priebe
A lot of people. A lot of product. Not that great of a sale considering the original prices
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October 2022 by Janis Arsenault
They had the coat I wanted in my size. Just a nice spot
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May 2022 by Jim Bromm
Was in and out really fast got what I wanted
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March 2022 by David Massey
Good selection. Pricey for an outlet.
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February 2022 by Vance McCabe
Always friendly helpful staff, quality products at a good price.
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January 2022 by Jerry Glisson
Nice store, friendly staff, Terry was very helpfull, I appreciated the Xtra effort she gave me with my choices,Thank You! Jerry
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December 2021 by Deborah Potter
Black Friday, way to crowded for me, I'll just wait. Lots of nice apparel. ?
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November 2021 by branden/kelly dutton/feskorn
Found $400.00 coat on clearance rack. Got clearance price, plus half off sale and then opened credit card an received additional $45.00 off. Out the door payed $165.00, very nice winter coat! Great customer service!
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November 2021 by Chris Gow
Expensive but they have some nice things
