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February 2024 by Wendy Williamson
Nice car and super kind and professional staff. Chloe and Emily are rock stars.
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January 2024 by Carole Cook
I highly recommend Enterprise on Grand River, Howell, Mi.. The manager, Austin, was especially helpful, pleasant, & courteous!
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November 2023 by Rachel Smith
Emily the manager helped me out with my rental and I had a great experience. Although I wasn't happy about the vehicle I was initially given to drive Emily was happy to swap it out for me. She was very polite and prompt which made this a smooth process. The car worked well and got me where I needed to go. I will recommend this location because of Emily and her professional attitude.
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November 2023 by Victoria
Great service always use for work trips. Always great.
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October 2023 by Yoshi Kuronuma
Easy to reserve. Staff is very friendly and fast check in and check out process. The car was very crean and well maintained.
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September 2023 by Mr Bill
Love enterprise but have had 2 bad experiences recently, tried to give be a dirty car that wasn't cleaned.. at all. Not Even a clorox wipe like usual,both instances with a"Boss" named Joe. He's "in charge of this branch " and needs to grow up before he comes back to work. Luckily Ann Arbor took care of me but had to drive 40 miles out of the way, also he(joe) was upset I used the app. One of the many things that upset joe. Joe asked for me to give him a good review so he'd get$5... what?!
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January 2023 by Peter Canzoneri
Been renting cars for over 20 years and never never been treated so bad in my lifetime, guys name is Garrett and he's the manager, has no glue how to treat people. Had a reservation for 350.00 and he tried to charge me 900.00 .plus he got really mad at me ,he has a very very bad attitude.....beware ?
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January 2023 by Jon B
Great custimer service and fair value.
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October 2022 by Mark Rocco
Made a reservation online the day before pick up. Get a call 15 minutes the next day before pick up telling me they have nothing available. I asked if there were any available at the Brighton office, no, nothing at all. Ok…..I call corporate and am told Brighton office has several in stock. I call the Brighton office and am told my 2 day rate is almost $100 more than what I had reserved it for the day before and they couldn’t match that rate bc it was made at a different office. Sooooo reservations mean absolutely nothing and the customer service was beyond abysmal.
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June 2022 by Travis Wines
Great rental. They were nice and provided everything I needed. Will be renting from here for all my future rentals
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March 2022 by Teresa Counterman
I do not recommend this car rental. No consideration of parts not coming to shops, you still have to pay, no discount, no payment plan. By the time I am driving my own car I will have paid enough to own this one, ridiculous.
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October 2021 by keepinitkleen22
Assistant branch manager Kyle was awesome and understanding. Helped make things very easy. Thank you
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October 2021 by Jadwiga R
What a great team they have at this enterprise. Maria was amazing. I called in an emergency situation (car needed immediate repairs and I had no vehicle). She was able to get me what I wanted, in the moment and at the price point I needed. Just to have one less stressor on my plate felt amazing. Because they work with my auto shop, they provided a discount and were able to pickup the car from the car shop so I didn’t have to worry about carrying my kids across a busy road! THANK YOU! That small gesture makes a difference for a mom of two and full time worker.
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October 2021 by Sarah Lupton
Highly recommend not only Enterprise but specifically the Howell branch location. Maria the office manager has been extremely efficient, knowledgeable, and kind and has met and exceeded my every expectation. Thanks again for all your help. Sarah
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July 2021 by Charles Birch
Cheated me out of 4 gallons of gas. Make sure that you get a car with a full tank and don't trust there observation.
