Family Dollar offers a generally positive shopping experience with friendly and helpful staff. The assistant manager, Carla, is highly appreciated for her kindness, helpfulness, and positive attitude, often greeting customers with a smile and going out of her way to assist. Customers note that Carla is an amazing woman and provides excellent service, including extras like helping with card reloads. The store is well-organized, making shopping easier and more pleasant. Staff members like Bobbie Joe also work hard to keep the store nice and welcoming. However, the store's manager receives criticism for being grumpy and unwelcoming, which affects the overall atmosphere. Despite this, the store maintains a friendly environment thanks to the efforts of the assistant managers and employees. Overall, customers enjoy shopping here, especially because of the helpful staff and organized layout, though improvements in management could enhance the experience further.
The employees are very nice here and welcoming. The store is also very organized and well placed. Its nice for such a place to be walking distance from downtown Howell and I often walk up there for snacks. My only complaint is that the store seems understaffed but that is nobody's fault.
January 2026
Great people great store very affordable prices great staff and great boss GREAT GREAT GREAT PLACE FOR LAST MINUTE SHOPPING
November 2025
I love the family dollar. I go there 23 times a day.Sometimes miss carla and the other staff are very helpful.I recommend anybody going here.
