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December 2023 by Lynn Thomasma
They were very transparent about the costs and the time frame involving parts. Once the parts came in, it was done quickly and looked as good as new.
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April 2023 by Terri McBean
Very nice and helpful, would recommend to anyone, 5 stars and photos when my car is completely done
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November 2022 by mike weller
Very friendly - easy to work with and VERY fair pricing. Went above and beyond to fit a small job in their busy schedule. Would come here again without reservation.Service: Body & Trim
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November 2022 by pamela beekman
Friendly, honest, Fair pricing always goes above & beyond,Services: Body & Trim
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November 2022 by Sarah W.
Great service, communication and work! And they were very affordable compared to multiple other quotes I received.Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there.Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.
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September 2022 by Cindy Levingston
Franklin Body Shop went above and beyond to complete the job on my car. They are friendly, prompt, professional and extremely knowledgeable and helpful. Certainly, I would use them again and I highly recommend them for any body repair work needed on your car.Services: Electrical
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June 2022 by Alex Barton
True professionals, my vehicle had excessive damage from bumper to bumper along the entire passenger side. Franklin lined it up perfectly and everything is as clean as can be. They are the epitome of a small, family owned business that truly takes pride in workmanship and customer service. I couldn't be happier with the total customer service package that Franklin provided starting with complete management of the insurance claim, clear communication of delivery (battling parts delivery / availability from OEM) and most importantly the extremely high quality of work. They are true masters of their craft and I would 100% recommend them to anyone in need of auto repair.Services: Body & Trim
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June 2022 by Mary Welsh
They're friendly efficient and reliable I will continue to take my car to them
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April 2022 by Jeffrey Payne (Payner)
Am using them for my current accident. I will update when done but so far excellent.
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January 2022 by Jennifer Tennant
Great customer service. My vehicle looks and runs great.
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October 2021 by Maria Mc EVOY
Out of the way, but outrageously good customer service. Great job on the car,too.
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July 2021 by David Wright
Quick and helpful.
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June 2021 by Tammie F.
I would not even give them a whole star. The WORST place to send a vehicle for repair. My son was told by a insurance company to take his car there for a front head light repair. Took over a month to get the part and then they gave my son a older vehicle that was breaking down on the way home. When the car was to be picked up my son went to get it, never did they walk Chase around the car or wash the car for that matter probably because someone backed the car into a "hoist" as the owner told my son, and scratched the WHOLE side of the car. Estimate of damage 2400.00$, but guess what. The OWNER won't take responsibility for his employees mistakes or his own. I'll see you in small clai,s court. I hope karma kicks your a**
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June 2021 by Cristopher Mitchell
Great people, great work! Love this place!
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February 2021 by Amanda Newton
Friendly and polite, easy to get into, work was done fast. Looks great!
