1 register open with a store full people and customer service had 3 customers waiting for 15 minutes and the line didn't move an inch. workers just standing around chewing the fat. Will not be going back to this location.
October 2019
Terrible Customer Service. I asked for assistance with something and was told that I was basically on my own, because they were too busy.
May 2019
We just picked up a large flooring order from the Howell store and none of the employees offered to help us load it into our trailer. Apparently customer service isn't included with the purchase!