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August 2023 by Kath UEP
Nice staff. Clean store. Seem to carry mostly med/smalls so not much for a size L
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August 2023 by Angela R McKillip
Great store! And it was stocked!!! Awesome customer service!!!
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February 2023 by Edymac
Very good service! We were in search of a simple white button-down as we were traveling, and they did not disappoint. They were even able to steam it for me.
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September 2021 by Ken Wilson
Love J Crew! Best service ever!
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July 2021 by Ken Arbogast-Wilson
Love J Crew! Best service ever!
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January 2021 by matt twork
The staff were all very helpful and kind, well run store.
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September 2019 by Tony Pi
Clean store with good service.
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July 2019 by Kelli Roberts
Great store my niece works here
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July 2019 by Swk K
Clean store with all the necessities you need.
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July 2019 by Joseph Nagy
Nice Store!
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December 2018 by Vance McCabe
Helpful friendly staff.
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November 2018 by Jennifer Kerr
Nice store, good deals. Staff was friendly and helpful.
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August 2018 by sara stanford
I always find something here. The employees are friendly, informative and helpful.
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May 2018 by Johnny Runyan
Pretty good
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December 2016 by Kathy Kerekes
Talk about Customer Service! I was frantically trying to locate a parka for my daughter in law for the holidays. I called three stores to see if they stocked the coat, and two said they were sure they were out of stock. When I called the Tangerine Outlet Factory Store, the clerk, who was cashiering at the time of the call, asked if I'd hold while she finished with a customer. Two minutes later she got back on, physically went out in the store to check the size of the one coat they had, and while it wasn't the size I needed, offer to help me locate one. She gave me the number of several stores that had more inventory of that model coat, and told me to call back if I didn't find it in the correct size. I found one at the California store, who offered to hold it, but wouldn't take my credit card over the phone since they couldn't verify my identity. So first thing the next day I drove to the Howell store, presented my ID and credit card, and they tried to reach the store in CA to have it shipped. Due to time zone differences, they were unable to reach the store, but they offered to try finding it by calling other locations. After several calls by two different clerks, they located the coat in Beaver Creek Ohio, and helped me order it to be delivered to my home. They even negotiated free shipping! The coat arrived in less than 24 hours! Cudos to the helpful employees of your Howell store, you've made a customer for life!
