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December 2022 by Dianna F.
I usually love this Kroger. Every day we buy milk and groceries. Usually around 7AM Turdy greets us. She is so sweet. But today I had an unfortunate event. Denae approached me around 2:10PM as I was gathering my groceries. She told me " I am the store manager, I am the BOSS." She said she will take away my milk, my lettuce, my bananas, my almond and coconut milk. Not only will she take away all my groceries, she said I will be kicked out of this Kroger forever. Just because I wanted to buy 10 gallons of milk. She said only one milk per person. I was was so embarrassed because she was literally YELLING at me and everyone was watching. There was no sign that said limited quantities or only one milk per person. I have bought gallons of milk at a time here for at least 2 years already and I never had someone talk down to me and treat me like that before. Well if she really wants to kick me out I guess Kroger no longer wants my money. I hope you're happy Denae for your horrible service. I no longer recommend this Kroger. I'll shop at Meijer from now. If you want proof, Dairy Manager Jessica and Sarah, another sweet employee and Turdy, along with all the customers at the time, all witnessed this horrible event. As a business owner myself I know this is not how a so called "BOSS" should act.
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September 2022 by Todd B.
Kroger always seems to be cheaper than Meijer but I have avoided the store in Hartland because several times in the past the cashiers and baggers seemed grumpy and roughly handled the produce but today it was a completely different group of employees. Everyone in the store was friendly and helpful! I was looking pretty grungy but I was greeted no less than 5 times and they seemed genuine. How nice.
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November 2021 by Kelseyy Rockman
Someone needs to be checking your produce, went to get grapes and 5 packages had moldy grapes in them, disgusting! I let a staff member know so hopefully all fruits and vegetables will be checked
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September 2021 by Ashlie R.
I ordered from this stores floral department for a wedding I was a part of and I was absolutely shocked on how gorgeous they were! I got all my flowers for my wedding from a professional florist and if I could go back I would definitely get them from this Kroger instead. Sarah was was so helpful and kind. The talent isn't all behind Kroger is truly is because of Sarah's amazing skill.
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January 2021 by Pamela M Peabody
Pick up is pretty good.
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September 2020 by Brad May
Over a dozen people not wearing masks. Manager said she couldn’t do anything about it. Boycott any business that can’t keep us safe!
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August 2020 by Sasha Gitre
Staff is wonderful! I love the grocery pick up service. Thank you to all the people doing their best to get us our groceries quickly and accurately! You are appreciated.
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March 2020 by Kas Smith
best Kroger around always friendly
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November 2018 by Abbi Jackson
Please share this! I am a former employee and I know the standards set! I understand there is only so much that can be done, but sharing or something is better than nothing!
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September 2018 by Kim Gancitano Trevas
love that you are offering Clicklist at this location now. so much more convenient.. great service
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July 2018 by Paula Kostelnik Gildersleeve
Was at this Kroger on 6/30 around 1:30-2:00 pm. Had one of the best experiences ever, beginning at the Deli with a very young fellow who asked me how my day was going, wished me a nice weekend and Happy holiday, then was treated in the same manner by every employee in all the isles, my cashier and bagger were equally as kind and talkative also wishing me a great weekend and holiday. When I went out to my car, I was asked how my day was going by 3 separate workers out there in that atrocious heat collecting carts. They also wished me a nice weekend and Holiday. I got in my car, which has tinted windows, so I'm not sure how much of me he could really see, but a 4th fellow gave me a huge smile and a thumbs up sign as I drove past him. Amazingly professional, wonderful work ethic group of people! Thank you so much!
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September 2017 by Joyce Kasenow
Ok i gave this place enough chances. This is the last time I will ever shop here again. The cashier was very rude. This is not the first or second time this has happened.
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May 2017 by Joslynn Wylie
Big mistake hiring a company to dispose of the nesting birds in your sign. Seriously, tossing them in a garbage bag??? Disgusted and from now on will take my business elsewhere.
