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March 2024 by Aurora Gojcaj
Great experience with Colton Fountain, he was able to work with my schedule and help out with any questions I had. Very knowledgeable and I was able to finish everything in a short amount of time. Def going back next year!
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March 2024 by Nancy Dexel
I've been going to Liberty Taxes for over 15 - 20 years. I love them! Friendly polite and very knowledgeable! I recommend to everyone!
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October 2023 by Ohh Impact
I had the pleasure of working with Colton. He was patient and very helpful 10/10 would recommend
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April 2023 by Jennifer Dobb
Colton was AWESOME!! Fastest time it's ever taken to do our taxes!! Friendly, professional service with a smile.... DOESN'T GET ANY BETTER THAN THIS!! ALL 5 STARS * PLUS 5 MORE * !!!
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April 2023 by Caitlyn Wolter
Colton is the definition of professional and an expert in his field! He completed my taxes quickly while answering all my questions with a smile! If you’re in Howell and looking for the best customer service ask for Colton at Liberty Tax! I will be returning for all my future tax needs! 5 + stars!!
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April 2023 by Daniel Koch
Was a pleasant and stress free visit. Colton Fountain was very professional and a super nice guy. Will be back next year!
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April 2023 by Peter Houston
The Manager(Colton) was very helpful in assisting me on filing my taxes.
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April 2023 by Bryston Hautamaki
Great experience, Recommend getting taxes done here.
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April 2023 by Angi Soucie
Very excellent experience! Would totally recommend!
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March 2023 by Larry Nantz (Swamp)
Well mannered and professional
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February 2023 by Jacqueline Turner (X-23)
Been Going To Library Tax For 15 Years +, This Year Is The Last For Me! There Prices For Tax Preparation Are Insane! I Feel That I Can Get Way Better Services Anywhere Else, At Much Fairer Prices. When Asking About The Prices For Tax Preparation, I Was Told They Are Now Owned By Corporate, That’s Why They Are So High. Definitely Not The Same Experiences I’ve Had In The Past.Only Saving Grace From Me Not Just Walking Out. The Preparer Was Nice And Tried To Feel Sympathetic For My Experiences Of The Past With Liberty.
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October 2022 by Rich Putz
They don't return your calls
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May 2022 by Maya Williams
Erica was do great! She helped me a ton and was very very kind! She deserves a raise!
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April 2022 by Miriam Manolov
I should've paid attention to the few people walking out of their office mumbling to me "I will never come back here again!" I usually file taxes early but had to wait this year to get all my paperwork in place. Rarely anyone answers the phone. I left messages multiple times with no calls back. An email would've been nice, otherwise, why would you ask for it? The lady handling my paper was nice but she had to leave for emergency with no courtesy calls from the office to inform me about her absence even though I was calling and leaving her messages. I walked in few times to demand service since none of my messages were answered. Another young lady was working on my papers, and the results were all over the place. I almost filed for an extension since a lot of time was wasted on nothing . I found someone else an hour away from me to take me at the last minute before the end of the day.
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April 2022 by Janice H.
Howell, Michigan Liberty Tax. We used their services for at least 10 yrs. This year, dropped our taxes off, mid March. After a few calls, no return call, I insisted on an appointment April 9. The 2 people working there, were visibly stressed. Seemed very confused. No introducing themselves. Too consumed with a work overload. So sad. The program Liberty uses seems archaic. I had to repeat our bank acct number 6 times! 2x for each, Fed, State, City. I get that. The processer, could have written down our number & input the info. We didn't need to even know that's what they were doing. Our address was given, yet we were asked 2-3 different times, if we lived in Detroit. (Had a 1099 from a short job there) They are not open Mondays. IT'S TAX SEASON! I called the Howell, MI office on a Monday, phone rang & rang until it was answered in ESCANABA, MI in the UPPER PENINSULA! After our pick-up, I had questions, come to find out our taxes were prepared by the ESCANABA office. I was given the number. I have to say, Maria in Escanaba was extremely professional. She answered the phone personally! And she answered my questions. Maria also called us back to give us further important info. As far as I'm concerned, I do not want my private info, passed around & sent where I did not take it. Too many people handling it. Save yourself some time & stress, find another Income Tax Preparer, in Howell.
