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April 2023 by Alaina Scheidel
I had a wonderful experience here! I came in for an exam as my kitten broke half of her tooth off. Everyone (front desk receptionists, vet techs, doctor) was so nice and understanding and helped keep me calm! It was so welcoming and they did a great job explaining what was going on with her. I took her back to Town Center to get her tooth extracted very promptly after my first appointment, and I was very impressed they were able to get her in on such short notice. They did a great job with her and it wasn't too expensive either compared to other places I had looked at. Nothing bad to say!:) Strongly recommend!
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April 2023 by Julie Traskos
Super staff full of people that obviously love animals. I have used a few different vet clinics in the area and Town Center has been the best experience. Highly recommend.
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February 2023 by Randy Christensen
DO NOT GO TO THIS VET! We tried to renew our pets heartworm prevention medicine after receiving emails from them that it was time to refill, but after trying to they denied the refill. After our online pharmacy called to ask why it was stated to him that he was due for a heartworm test, but he wasn't due until May so the supply would leave us 1 chew left over and they couldn't refill it for that reason. Seriously! way to work with your clients and it's obvious they don't care about pets and their owners.After calling and talking with a young lady she stated the vet denied the refill so we asked to speak to the vet (office manager). When he called back it was stated back to us that the girls upfront in the office are trained and can deny refills (lie #1). Then it was told back to us that we were accused of using belligerent language when speaking with the young lady, which is a lie (lie #2) and did not happen just because she didn't like a certain tone she lied and made up something that we did not say, the office manager said he has to take her side and to take our business elsewhere!They need to care more about helping the owners and their pets and not lie and make up things and they need more training to handle situations like this and be more professional. Our new vet is awesome and had no problem refilling his heartworm prevention medicine for us and they actually care about us and our pet! Very happy now!
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January 2023 by Taylor Godfrey
The staff here is always so nice to my pets, and really show that they care! I appreciate having such compassionate, knowledgeable people taking care of my fur babies
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January 2023 by Tyler W
Had to unfortunately take my cat there early one morning, with the unknown fear of what was wrong with her. They were able to get me in asap which I appreciated greatly. Ended up having to put my cat down - and although it wasn't an easy decision. All the employees there were incredibly compassionate, patient, and thoughtful. Giving us plenty of time to make decisions. I'm sure it wasn't easy for them to keep their composure having to start their day with putting a pet to sleep. But they remained professional the whole time and just were so kind it's really hard for me to put into words. Easily one of the best Veterinarians around and well worth everything they do for your pets.
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January 2023 by Kelly M.
I had taken my dog here a few times over the summer/fall because she was limping. We saw two different vets, and they were both polite. They did two rounds of X-rays a week apart to try to find the cause of the limp. On my second visit I was told she just had a clicking knee and that it wasn’t cause for much concern. I tried to express to the vet that she was in fact showing signs of being in significant pain at home, but I felt my concerns were at that point disregarded. After taking her to another facility for a second opinion I was referred to a surgical specialist. Turns out she had a torn CCL in her knee. The specialist said it was torn completely in half. I pick her up from her TPLO surgery today. For basic veterinary services this facility is decent, I just wish they would have taken my concerns a bit more seriously when I said I knew my dog was in a lot of pain. It felt like the vet was kind of over us at that point, and that is my main/only issue with this clinic. Everyone else at the facility was very kind and helpful.
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December 2022 by Leigh Damaske
As always, they take the best care of our almost 19 yr old Spot. They listen to what we say and work with us to make a plan. Dr. Susan and all the staff there are the most kind, and knowledgeable at what they do!
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August 2022 by Glenn Fischer
The staff here is great and they were able to help me bring my geriatric cat back to good health. I was afraid I was going to lose her, but they diagnosed the problem and designed a treatment plan that worked. Billing was accurate and easy to pay. The process of being seen was easy and comfortable.
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August 2022 by Adam Kofahl
I'm so glad they have a doctor that sees ferrets now. It's been remotely impossible to find one local that does. Gator had a little infection and thanks to Town Center Veterinarian, he's back to his old self!Definitely recommend! I also bring my cats here. I wouldn't trust my animals with anyone else.
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July 2022 by Lisa Cain
The office staff was great at getting us in right away with a new puppy. Super friendly, helpful, and on time. I’m glad we found them!
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July 2022 by Megan Deaner
When My puppy Milo and I walked into the establishment, we were both greeted. The staff is extremely knowledgeable and friendly. We came here for a second opinion and we prefer Town Center over the current vet we have been going to. Emily took great care of Milo. He is only 5 months old and is very hyper. We will be coming back to Town Center. Thank you for taking the time to do a full exam and explaining all my options for the future.
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July 2022 by Jennifer Tyner
Excellent service. Expedient and efficient. Everyone was compassionate and very considerate to our needs. Also, last year, they saved the life of my best friend and companion when she had heart worm. I strongly suggest giving them a try. You'll only need 1.
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July 2022 by Carin M.
I was new the area a couple years ago and needed to find a new vet for our puppy. I chose Towne Center Vet Assoc. I was happy with all aspects of the routine care she received, and all the staff was so kind and welcoming. Fast Forward to today, I had an urgent situation with my Son's older dog Bella. He got married Saturday and is off to his honeymoon while I care for her. I had an urgent situation with her that her own vet was too "busy" to see her. I am so grateful to all of them. They immediately got her records, had me bring her in and took care of the problem in a matter of an hour. Thank you to all the staff and Dr. Prudente, we are so grateful! I obviously picked the best vet clinic around for my own dog. Carin
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July 2022 by Alivia Ledford
very carrying and understanding. not pushy, they give you options and don't make you feel wrong about them. very impressed with their service.
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July 2022 by Megan Elizabeth Deaner
When My puppy and I walked into the establishment, we were both greeted. The staff is extremely knowledgeable and friendly. We came here for a second opinion and we prefer Town Center over the current vet we have been going to. Emily took great care of my puppy Milo. He is only 5 months and is very hyper. We will be coming back to Town Center. Thank you for taking the time to do a full exam and explaining all my options for the future
