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September 2025 by Lori Oliver
Staff is constantly working hard! Always kind!
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September 2025 by Kim McMacken
Very efficient and the people are helpful and courteous.
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September 2025 by Karen Doran
Staff is always nice. When I stopped by but this last time (9/9) the clerk was above and beyond helpful. Unfortunately I did not get her name and I don't see it on the receipt. She was so patient and kind. Wish I could use her name to recognize her. She is an absolute asset to UPS!
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September 2025 by Felipe Franzini
Amazing staff and all services I need they explain it clearly and fast - and every time I need is the same flawless service! I rate everybody on this place a 5-star.
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August 2025 by Corinne Quinlan Cabadas
UPS in Howell always fast, friendly and efficient! My go-to for all my packaging needs!
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August 2025 by Brandon Wixson
So professional and so friendly And get your job done
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July 2025 by Jim Maynard
Excellent service, as always!
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July 2025 by Janice Charlebois
I have been here several times and they are very helpful and fast.
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July 2025 by Scott Dupree
The associate who mailed my package was really friendly and efficient.
I didn't get her name, but my receipt says employee 348486. She is what made me want to leave a review
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July 2025 by Shaun
The young lady working on 7/10/25 at 8am was a HUGE help. Super polite and friendly. My dumb self put an ups package in a usps courtesy drop box lol, and didn’t realize it until later. I called and she quickly got it and scanned it in! Huge lifesaver!! Thank you!
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July 2025 by Abigail Guins
We were greeted with friendly, knowledgeable and efficient service/staff. We continue to use this store for our printing, shipping and Amazon return needs because of the staff.
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June 2025 by Billie Brown
The Howell store staff are always welcoming with smiles on their faces. They are fast and keep the lines moving.
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June 2025 by Kevin Brown
I went into the UPS Store to return an Amazon package. An employee called out, “Next Amazon return,” and the young lady in front of me kindly said I could go ahead since she was shipping something else. I stepped up as instructed—only to be abruptly and rudely yelled at for not being next in line.
I calmly explained that I was following the employee’s own instructions and that the customer ahead of me had given me the go-ahead. Still, I was met with unnecessary attitude and no apology.
There’s absolutely no reason for customers to be spoken to that way, especially when they’re simply doing what was asked. Extremely disappointed by the lack of professionalism and courtesy. I won’t be returning to this location.
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June 2025 by Rachel Zolinski
I'm at this particular location nearly once a week and I have always been treated kindly and quickly. Someone greets me as soon as I walk in. Everyone seems to know what they are doing. One noticeable thing for me is I have rarely ever seen an employee on his or her phone. Instead, they always appear to be working hard for their customers. Makes running errands so much nicer :)
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June 2025 by Ryan Motes
Love UPS. Kids get free suckers!
