-
November 2023 by Eric Henderson
Always personable, professional. Great job of notifying on recommended services but never pushy. I live in Lansing but make it a point to stop in when driving through Howell. So good!!
-
November 2023 by Alycia Webb
First time here. Michael was quick to open the door for me & asked what I was there for (oil change & I needed air in my tires). “Not a problem, We can take care of that for you.” From start to finish Mike, Beck, & Michael went above & beyond to make sure I & my Volvo were taken care of. They did not have the air filter required for my car in stock, so Mike ordered one for me quickly & I will happily be able to return to have it installed. The bolts on my skid plate were old, stripped, & stuck and Beck was unable to use them to put the plate back on. All 3 men were able to guide me as to what to purchase at a local hardware store & they would reinstall the plate at my convenience. I returned same day with said pieces & Beck said “he could make them work!” Thankfully, he did. 12/10 I would highly recommend this group & location. All of my questions were answered, any concerns were remedied, & the 3 gentlemen listed above were patient, courteous, kind, knowledgeable, & timely in their service. I will be coming here from now on, I advise you to do the same. Thank You Michael, Mike, & Beck!
-
October 2023 by Alex Pajkowski (Antemortem Event)
Great location with a team that does solid work. Long term customer and it’s always been a quick job with reasonable prices. No constant upselling or weird problems that come up once you pull out. Team goes above and beyond!
-
October 2023 by Richard Kelley
As soon as I pulled in. The only thing they asked was Oil Change? I said yes. They only did the oil and checked the air filter. Never checked anything else. Needed air in the tires. They handed me my receipt they said I ok’d everything they never looked at? They used to check everything maybe they changed the way they do things? Guess I need to find a new oil change place.Service: Oil change
-
October 2023 by Chantel Jackson
Great experience. I was in/out very quickly. The crew was professional & friendly and not pushy. Sure beats waiting at a dealership.Service: Oil change
-
September 2023 by John Babbitt
I've used this location for many years now. We've moved out of Livingston County, yet I still make it a point to plan my oil changes for this location. They are thorough and do a great job. I highly recommend them!
-
September 2023 by Shae Clements
This place went above and beyond for me. Made sure to check and let me know of any problems my car is or might have in the future! Great customer service as well!Service: Oil change
-
September 2023 by Debbie Reynolds Wright
I am always happy with the service that I received at victory Lane. Even when I go there just for checkups between oil changes.
-
August 2023 by Susan Reimel
Guy was incredibly nice and understanding even when i tried to explain things going on with my car, overall really easy experience and would go againService: Oil change
-
August 2023 by Kevin Roberts
Experience was great kind and friendly. Answered all my questions.Went over and above my expectations. I was very impressed with the whole experience. I would definitely recommend your services.Howell MichiganD-19 locationServices: Transmission
-
July 2023 by Mike Herro
They are always professional, friendly and fast. Appreciate the service.Service: Oil change
-
June 2023 by Nate Cuellar
Gentleman here were very helpful, polite and professional. Definitely will be returning in the future. Great job guys
-
May 2023 by Alf Gandalf
A turkey flew into my windshield on I-96 yesterday. I did not my car serviced by them; however, I was stranded at the Speedway gas station next door and went to Victory for advice for windshield repair techs in the area. They lent me their ears, helped me find a service tech, gave me a place to sit and calm down, and helped out with a wiper blade that had popped off from the impact. Thank you Beck and crew for the hospitality and kindness!
-
May 2023 by Madison Boscher
The young boys were very unfriendly, making rude jokes and the service was horrible . I know my brights don’t work , they told me they did. Then they took out a wrench and was wrenching on something under the hood which they have NEVER done before- charged me an extra $30 compared to last time and I got nothing different than I have every single time I’ve went. Take your business to big rays quick lube!! It’s a 10 min extra drive, but they’re way more friendly, professional and don’t rip you off!
-
May 2023 by Michael Risinger
They were very friendly and professional, a very admirable trait in that type of business. I would definitely recommend them and I will be back for my next oil change.Services: Air & cabin filter replacement
