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August 2023 by Cory J
I am not sure what has happened over the course of 6 months but it appears that their ****** reviews show what I have just experienced. Scheduled the service 2 months out and had my vehicle towed to their facility which cost me roughly $140. After no communication and me needing to call to get updates on what is going on, they did not touch the vehicle till the end of the third week at 4PM. Was then told I would get a full quote on the 4th week of the car being there on Monday as they ran out of time on Friday. No call Monday till I decide to call around noon. Then I get told that they havent had a chance to find one of the items in the many that needed done. I asked for a quote on the others but they never even had one written up. Came to a point where I just had to go a pick up my car and figure something else out. Terrible communication, owner is short over the phone, no organization, and if they are that backed up, you should be catching up in the weekend like most other shops do. Per their ****** reviews someone had the same experience as me. Not sure what I did to deserve such bad service as I was as respectful as possible and just asked for communication since I should not have to be the one reaching out. After everything is all said and done, it only took me 30 minutes to find all the parts I need to work on the vehicle myself when they couldnt find any time at all. Overall, will never refer anyone to this company again and cannot believe that they have been able to work like this for this long.
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August 2023 by Kievaughn Brandon
I've waited months a year to get in to be repaired and was continously lied to about when they could fix it had my car towed to the appointment just for them to cancel again which causes me to lose money . The son Cam and their whole business is very unprofessional .
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February 2023 by Arend Docter
Had an oil change done, they were fast and friendly.
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October 2022 by Rod Bessey
Guys here are experts and know what they're doing. My Jeep has never run better and we are making progress on my 1985 IROC.
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September 2022 by Kaylynn Medley
This will be the only place my fiancé and I bring our vehicles to from now on. Ryan and Cam (I hope I'm remembering their names correctly) were very informational and honest mechanics. We usually leave any sort of mechanic shop with a bad gut feeling we were somewhat taken advantage of or given false information, but not with this place! HIGHLY recommend.Service: General repairs & maintenance
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June 2022 by Norman Wilder
The upmost professional service in body work in West Michigan. Todd worked with directly with our insurance company. No issues nor concerns. Flawless in the business aspect.He is trustworthy, diligent, and generally Went far and above to accommodate and deliver an outstanding product & service. Todd's attention to detail is impeccable and is appreciated. Even detailed the interior and took my Mini Cooper to look like it's former showroom brilliance. Simply stated this shop & it's service is amazing.Service: Auto body & trim repair
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April 2022 by TheRealAidenE 2.0
Best shop around I always took my Z31 here and they were really quick with the repairs and didn’t cost an arm and a leg, im bringing my new car in very soonEdit: I am now being my mk6 jetta into port sheldon since they are the only shop that I trust, these guys always go above and beyond and I have brought my jetta in a couple times here, really nice guys and they will remember their customers and conversations had, definitely recommend going here to anyone who doesn’t want to get ripped offServices: Oil change
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November 2021 by Holly Raglin
Very friendly and very knowledgeable. Great place to go when you need your cat worked on.
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August 2021 by Gus Chavez
Made an appointment, took my car in, and my car was ready by the end of that same day. Everyone was honest and kind. You can tell they really care about their work. By far the best experience I've had out of all of the shops I have been to. Would recommend 100%Service: Exhaust
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July 2021 by Cathe DeLaney
My Dad now drives a “Corvette” Truck, thanks to the Performance Team at PSA!
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June 2021 by Troy Lawson
Their work is really good.
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June 2021 by Robert William Schellenberg III
Always willing to give other options to save on price. Also the primary friendly Customer Service I've ever experienced in Auto repair. I won't take my Custom vehicles anywhere else locally.
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January 2021 by Jason Snyder
My first experience at Port Sheldon auto was excellent. It will definitely be my "go to" place for future repairs or performance upgrades. Their original estimate was fair (and lower than others I had quoted) and they went above and beyond to ensure that the work met expectations (which it exceeded) and that I was happy with it. I appreciated the professionalism shown by multiple staff (many thanks to Ryan and Cam), flexibility with scheduling, timeliness on the work as well as the communication. Being someone who takes pride in their car and values customer service, it was important to me that they took good care of it and I was valued as a customer. They did not disappoint and I could not be more satisfied! I would highly recommend them for any auto need. .Service: Exhaust
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July 2020 by Ken Baxter
Port Sheldon auto performed excellent work. I think my car runs better than it ever has. It even came in under quoted estimate. My wife and I are highly satisfied. If you want great work at a reasonable price. Go to Sheldon auto. Ken
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April 2020 by Patti Szlachcic
I’m a new customer, ( referred from a loyal customer and friend), and have had nothing but positive experiences with the guys at Port Sheldon Auto. They are honest, have integrity, and are timely in their work. They won’t sell you on any unnecessary repairs. Great place and I highly recommend!
