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November 2023 by Trenton Dunn
Your cost to repair my truck was astronomical! $1800 to replace a waterpump and all the fixins and 3 hours of labor. I took the truck home and did the work myself, and I'm no expert to say the least, and had the job done in 4 hours and only $200 in parts! Ridiculous! I will never bring my vehicles back, and will tell everyone to avoid you!Service: Vehicle Inspection
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October 2023 by Janis Matthews
They were able to get me in right away and make repairs so I could get on the road again. Their thorough inspection of my vehicle was impressive. Now I have something g to work off of rather than playing a guessing game. I will definitely Italy use them in the future.Services: Tire rotations
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September 2023 by Peggy Hayes
Kory and his staff are the best! They explain so I can understand any car issues that might need to be fixed now or just watched for now. I have been going to RCC for years and will continue to recommend them because of their excellent service.Service: General repairs & maintenance
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September 2023 by Kristie Hodgson
I was very satisfied. Everyone is so friendly. The did a thorough inspection on my car. I highly recommend Rozema's Car Care for your car repairs and service.
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September 2023 by Luke Campbell
Great place, did a great job. Did a nice check over and listed out any potential future items that may need addressing but weren’t pushy about doing them at all. Highly recommend.Service: Oil change
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August 2023 by Holly Plude
This was my first time taking my vehicle to Rozema's. I was impressed from my first interaction. I prefer to not talk on the phone, so I emailed Rozema's about getting my car in for service. They responded via email and I was able to schedule everything electronically.When I dropped my vehicle off, they were prepared for my arrival, so that part of the process was stress-free and quick.After they inspected my vehicle, I received a text with details on what needed to be fixed. The repairs were listed in order of necessity. I was able to approve or deny each repair individually. The costs were listed for each individual repair.My car repair was completed that day. When I picked up the vehicle, the office staff were friendly yet professional. I already knew what the cost was because of the details on the text with the repairs, so there was no "sticker shock" when it came time to pay.The following day, I received a telephone call from Rozema's. They told me that they had mistakenly charged me for a part that they did not have to use and told me I would be receiving a refund for the cost of the part.I typically deal with my dealership for vehicle repairs, but my experience at Rozema's was such that I will return there for future repairs. While I am confident in my dealership to repair my vehicle correctly, I am not confident that I am not charged for parts not used. Rozema's earned my loyalty by their honesty, efficient service, and professional and friendly demeanor.
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July 2023 by Temple Ireland Rosenberger
Great service and staff! They were able to take my car in right away, and everyone was super kind. They did not try to sell me something I didn't need. (Actually, they were honest and told me I DIDN'T need a costly repair.) The car is running great! I've definitely found a new place to take my car :)Services: Transmission
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July 2023 by Megan Farmer
Reading the reviews about this place made me want to give them a shot. I have not been disappointed. They have been very helpful since my first visit. I am always happy to see how they do the billing as you get to approve the things you want them to do and you have the pricing there to decide. My car is older and they have recommended some updates that I would have never thought to check on. They take that extra step to make sure your car is safe, which is super important to me. Thank you to Kory, Jennifer and his team for having such a great business! You've got another customer for life!
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July 2023 by Dinorah Caro Livingston
Today once one finds excellent service with a business you can trust it's a treasure. The kind of trust that you would feel comfortable sending your own mother. That's what Rozema's is to our family. Even though we are moving 40 minutes away, we will maintain our loyalty. Highly recommend all my friends, family and acquaintances to check them out for yourselves.Services: Tires
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July 2023 by Deb Lee
I was very happy with rozema car care. After I dropped my car off Kory took me home and dropped my car off to me later that day. I was so grateful. I am a loyal customer.Service: Auto brake repair
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June 2023 by Hope Hoezee
We have used Rozema’s many times in the past for most of our car maintenance needs, they are trustworthy and do excellent work. Our latest visit was for a flat tire, they diagnosed the issue and worked me in immediately. Their service is friendly and top notch. It reminded me why local businesses are so important, they care about their customers and offer quality service. Highly recommend.Service: General repairs & maintenance
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June 2023 by Angela Van Dellen
I got all new tires on my Ford Expedition and also a lightbulb replaced in one of my brake lights. The mechanics also did a full inspection as I was taking a road trip to Florida (where we live) with my truck. The price I paid was great, the service was awesome, and I went on my trip with confidence knowing that my truck was safe and ready. Rozema’s also finished the work more than an hour earlier than expected. Any time we are in Michigan and need service for our vehicle, we go to Rozema’s.Services: Tires
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June 2023 by George Felton
Diagnosed several issues with the car. The result was a little too expensive for the age of the car, so the car will be scrapped. They did save me a lot of money by not putting money into the car that would have been wasted. I will definitely use them for future repairs on my next vehicle.Service: Auto engine diagnostic
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April 2023 by Mike Koenes
Easy to schedule. Everything completed on promised time. Very thorough with inspection and a print out of all needed repairs with prices for parts and labor for each repair. Also support and give back to Hudsonville Christian schools!! Great staff and HONEST people which can be hard to find nowadays. Thanks Kory!Services: Vehicle Inspection
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March 2023 by Stephanie Pickering
I’ve been going to Rozema’s for years now, and I refuse to take my car anywhere else. They’ve helped me keep my rusted out piece of junk safe and drivable, and when I finally got a new car, they were just as excited as me! The entire staff is not only extremely friendly, but they are very good with communication! I always feel at ease taking my vehicle in for any service, and I know I’m getting the best quality and care. I highly recommend Rozema’s to everyone I know!Services: Air & cabin filter replacement
