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January 2024 by Naughtypanda 205
Took care of me great people
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January 2024 by ben
They are way better than stupid t mobile they will rob you blind and awesome staff thank you boost
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March 2023 by Craig Thornton
Always excellent customer service @ Boost Mobile store, Imlay City! Recommend! A+++
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March 2023 by skylar Kaplan
Even after clarifying address 3 tkmes with the owner he still could not type it in to the computer right causing me to be waiting for a phone in the mail for about a week now.
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April 2022 by Kim Devault
5 stars for Rochelle, who went above and beyond to help us today! It's been a few years since we made a visit and were not disappointed. Tyvm again ??
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March 2022 by jeff smith
Sharri Is the best !!!! knowledgeable , professional, polite and hard working !!!!!!!!!! Thank you so much !!!!!!
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October 2021 by Jenifer Dunkle
I would absolutely not recommend this location. With boost Mobile upgrading to 5G, some customers need to get new phones and some customers can simply come into their local store like the text message we've been receiving says and get the upgrade. So I called to make sure it was something I didn't need an appointment for.I was told I could come in and that I didn't need an appointment, but if my phone wasn't compatible I would have to just buy a new one. I said my phone is less than a year old can you tell me if mine is compatible. She said that I would have to come in because she's busy helping somebody else and can't answer my question. She said I would probably just have to get a new phone.I contacted the Sterling heights location and drove 15 miles out of my way to visit that location to find out that my phone in fact is compatible and does qualify for the upgrade and it was absolutely no cost to me and their employees are incredibly polite and knowledgeable. And he was able to tell me on the phone that my phone was compatible and did qualify.
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October 2021 by Michelle Christensen
Sherry was so helpful and friendly. Thank you for helping my boyfriend to get rid of his flip phone ?. Also for being so patient with my broken phone.
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April 2021 by Andrew Irvine
Sales Rep Rachelle did a fantastic job in explaining options and the phones and in setting our phones up. She was very knowledgeable and friendly.
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February 2021 by Michael Hamilton
Called and spoke to Erin at this store she was very disrespectful and don't know anything about phones need better customer service
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December 2020 by Don Wells
Bought a moto g.fast Boost store online and they wouldn't switch it cuz I got the family plan $100 a month very disappointed been a customer for years
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September 2020 by Peter Gilman
This store sold my wife a phone that was unusable within the week and then refused to exchange it. Over 200 bucks down the drain.Emoloyees were no help.Just want to warn people before they throw their money away here.
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April 2020 by Penny Appel
when are you guys planning on reopening me and my husband both need me and my husband both need to get me and my husband both need to get a me and my husband both need to get a brand new phone me and my husband both need to get a brand new phone
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March 2020 by Heather Ross
Katrina was a BIG help and did everything she had to to get our phones switched over. She did AMAZING. So glad to have switched over from sprint. Thank you KATRINA.
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February 2020 by Erin Colleen
The New location is so nice!! and the staff is the best!! Rob, Serena, Erin, Faby, Dan, Corey, Katrina and Nick are all great at what they do! Our family will only do business at the Fastalk Locations!!
