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February 2024 by Ron ROGERS
Jack is very knowledgeable, helpful and Professional.
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October 2023 by Bernie V
Jake is amazing. Told me everything we needed to switch from T-Mobile and it took just minutes to have our phones set up. There was an issue with the Apple SIM cards and my son went back and caught Jake leaving the store. He fixed them immediately in the parking lot and they are up and running. Best cell phone customer service we have ever experienced.
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October 2023 by Shelly Lander
Jake is the best sales rep and knows his products!
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May 2023 by Dave Shrock
They charge you more to pay in cash
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January 2023 by Rachel Sloan
Very disappointed! My husband and I went to get new phones so we would have them for our Son's Wedding and they didn't have any in stock. The guy working even talked us into more expensive phones. So we were told they would order that monday right before Christmas and they would be in that week. Here we are on the 5th of January and never one call from the store about phones. The wedding has passed and I got very blurry pictures. I will be getting new phones and I will stay with Cricket but I will not go to the Lapeer or Imlay City stores. I will travel to Davison or Caro. It's his loss. Not to mention that the guy pressured us to get something we didn't want to get his commission and never called. I did my research and knew what I want.
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January 2023 by Brenda Bernardi
This place is one of the most helpful places! My hats off to the owner for hiring Jake. Thank you!!!!
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October 2022 by Evelyn Raiter
Jake was so helpful, kind and patient with this old lady, who is a dinosaur when it comes to electronics. He didn't mind showing me some new and helpful things. So opposite of the rude women at your Hall Rd. Cricket store
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March 2022 by Sally Morton
Then guy that helped me, knew what he was doing with my phone, and he told me about hotspot that I didn't know about
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February 2022 by eric willson
Manager Jake was extremely helpful. Calm and knew how to resolve our phone issue. I'm very happy with his service.
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October 2021 by tay lynn
Itd be great if they operated there store at the hours they have posted… this is now the second time I’ve drove 45 minutes to get there and the store to be closed with nothing posted on the door stating why.
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October 2021 by Miguel Aguilar
Sales rep was pretty knowledgable.Limited selection of phones.I was able to get some of the info I wanted for my phone upgrade.No iphones on the showcase.
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October 2021 by Rebecca Angeline
I had to come here to get my contacts and photos transfered because the store i bought my phone from in lapeer wouldnt help me. Customer service was excellent. Ask for jake. he taught me things i didn't know and saved everything off my old phone.
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March 2021 by Kevin H
Customer service is amazing, they take care of their customers well
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December 2020 by Timothy Burgess
I went in here there was a gentleman in there with a cute dog that helped me with my issues. My issues were all me not understanding how to use this new phone. I left sprint and I have never been happier. This gentleman and I forget his name was very helpful and knowledgeable and would not even take a fee for helping me fix and understand my phone. I could not recommend this store more.
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December 2020 by Tina Reyes
I can’t believe the service I got here. That manager there is super nice and friendly she took a lot of time helping me even while a rude guy was in there she handled herself amazingly. I went to Lapeer first and the guy was rude so I came here after the guy from lapeer told me what I needed. I decided to come here instead of going there because I wasn’t comfortable with him so I tried this store when I ported in. Let me tell you I do not hesitate to switch I left Verizon and wow same or better service but my bill is so much CHEAPER for BETTER service. Thank you Imlay City Cricket.
