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April 2024 by Trish Cumberlidge
I ordered one of the crave boxes for 9.99, they forgot part of it and gave me the wrong items. They were all soggy and tasted old. Never have I ever been disappointed in tacobell.
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April 2024 by Bully Dog
Very friendly people. Wish they all would be that friendly. But after dealing with people all day I would probably be in a bad mood too.
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April 2024 by Brit S
Good food bit of a wait but well worth it
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February 2024 by Corey Hein
Its real sad because i live so close and i have to say this, im usually one to complain like ever but this was the worst by far ever taco bell. For starters my wife got a mexican pizza tasted no joke like it was made yesterday i spit the inly bite i had up. Next i had got the new crispy chicken empanada maybe half a scoop of chicken and didnt even get my spicy ranch, on top of that i got 2 5 layer burritos suppose to be grilld, well you guess it wasnt grilled and it seemed to me there was just beans in both. Mind you ive been craving twco bell havent had it in a while and this is what we get not to mention it was to me what looked like thrown into the bad the mexican pizza was all smashed all yhe food had im not kidding a drip of grease on every item we got as if i was ordering a bag of five guys fries, it was overall if i could honestly rate it and it sucks because i live 5 minutes from this location and i do believe everyone there should A get retrained or B fired. Like i said this is u like me to post these things im really easy going and never have i ever been picky but this was with no care in the world made by people who are careless and care less about the customers. I also will be calling corporate to make a complaint this was a sad excuse for taco bell and i have ate taco bell for 20+ years and this was the worst by far ive ever had in my entire life my wife agrees. I want nothing from you guys ever again. I will never waist my time or my money on this place ever in my entire life. To all who worked at 5:45 pm on friday the 16th at the imlay city location may god be with you because whatever you are going through you all need his guidance on cooking from the good lord upstairs.God blessFrom a never again customer who is concerned of the well being of other whoever eat here
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February 2024 by Katelyn Black
Was good
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January 2024 by Kaley Savage
I got beef nachos with no beans but I guess that means no beef as well ?♀️
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December 2023 by Jack Dempsey
I get there to sit in line at drive thru fairly long line per usual at lunch . No worries there sit patiently in line I'm now one car back and about to be next . Lady orders for a car full and pulls forward. I pull up next no one evers answers the speaker to greet or take order . There's line almost to road behind me I kept saying hello no response. Pull forward and back incase motion sensor didn't work nothing . Pull around to go inside and place order she's now taking the guys order who was behind me the whole line that was ahead of me is gone I ask to place and order and I get a sorry we're busy and brushed off . Nothing like wasting 30 mins total to get nothing. Customer service industry is definitely gone by the way side . If I can't order in person or in the drivethru I'm just simply not going back .
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December 2023 by Mike Krajnak
Manager on duty 12/15 at @5pm treated my wife like trash, wife asked for her name she yelled out don’t give my name . So I called she hung up on me I called back she said you don’t need my damn
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December 2023 by Trinity Miller
I have had problems with this location in the past but nothing that made me feel I had to leave a review. However, today I had a great response from a lady that worked the drive through window. I went to get some items that were missing from my order last week and they couldn’t find my name. While trying to figure this out, a lady started yelling at me. If this location had gotten my order correct the first time then I wouldn’t have had to come back and pick up what they forgot. Then when they forgot to write my name down, it complicated everything even more. Such a negative experience here but I am leaving a review now reflecting my experience with her today. Check your bags before leaving though. My biggest complaint with this location is forgotten items as it has happened multiple times.
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December 2023 by Michael Damm
Decided to give the place one last chance after long service times. I was only gave half my order. In my eyes this is nothing more than robbery. Will never go to this establishment ever again
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December 2023 by Mia Vandro
The general manager came through my drive through she ordered food I was nice to her the whole time even tho she was cussing me out bc I kept asking her what sauce she wanted because she kept ignoring me i told her the total of her order she pulled up to the first window and asked to speak with my manager and then proceeded to cuss her and telling her to fire me I will be coming for her job I will not stop untill she is fired
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December 2023 by Justin Parker
Messed up my order then gave me a hard time when I asked for the correct one.
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November 2023 by Tiffany Hainds
Told me o wait minute at speaker. 5 min later they come back and say is anyone there. I give order. Lady had attitude kept cutting me off and then food is cold when received. Also they only take one order at a time. Car orders then pays then they take next order.
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November 2023 by Tracy Hadrich
They are always super busy so there usually is a bit of a wait no matter if you use the drive thru or order inside. I order on the app before leaving home and it's ready when I get there, no waiting!
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November 2023 by Hetal Amin
Worst Taco Bell in the world ?????Food was so bad . We ask fire sauce they don’t give even one sauce ??? I don’t want to give even one star ???