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March 2024 by Dallas Mulligan
No help at all. I have the insurance and I got the port in my phone. Plugged up with dirt and they couldn't even clean it out. I had to go pay fifty dollars somewhere else to have it done. Took all of 10 minutes. They wanted me to go through insurance and mail my phone in and pay the hundred dollars.
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March 2024 by Valerie Wheaton
Door opened as we approached building and greeted! Sat us down and started in with each of us 3 in total. A terrific experience! Would refer anyone in the area to stop in at that location before trying any other phone service !
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February 2024 by Don Looper
Jakob was very friendly and professional. He answered all our questions and got us the best deal possible on our new S24+ phones. Overall I would rate our overall experience as excellent.
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January 2024 by Peggy Hardy
They help me out in so many ways.since I'm not tech savvy.
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December 2023 by Justin Heacock
Do not waste your time! Go to a different store! Their sales people literally lied to our faces about a promotion for a new phone. We have been dealing with trying to fix this for 4 months now, I wanted to pay cash for the phone but the only way to get the “deal” was to finance it, I should have ended up with an iPhone 14 for less than $5 a month. Nope, Verizon still hasn’t fixed the issue because the promotion offered to us didn’t technically exist. We’ve had Verizon for 20 years, we’re about to switch over this. All caused by this store! Do not shop here, if I could put zero stars I would!
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December 2023 by Jeannine Bishop
Ben was so helpful and answered all my questions and showed me how to use different features I didn't know about. He was awesome!
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November 2023 by Tonya Kirkpatrick
I don’t recommend this store. Bought 4 phones and had lots of problems. They won’t answer the phone at the store. It gets sent to customer service answering service every time. I had charges for services that I did not receive. I’ve stopped in the store and the manager was supposed to call me, because he was not there. Surprise, I never received a call. Horrible experience with this location. Go somewhere else!
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November 2023 by RockabillyPopsicle
Went in to trade in my old phone and the staff was very helpful. Ben was great and showed me all the new features of my phone and also of the new watch I picked up.
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November 2023 by Zachary Camire
Ben helped me upgrade my phone today and had everything ready to go quick and easy excellent customer service will always coming here for anything I need
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October 2023 by Jason Knochel
Listen Ben N Jakob are amazing people n delivered everything and then some. Would use this store and highly recommend you use this store if the area for your verzion wireless needs. Thanks again guys
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October 2023 by Kathy Nichols
Very professional yet sincere and friendly. Have that small town personal experience with expertise and promptness. Always a pleasant atmosphere.
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October 2023 by Chloe Lalonde
Marlon was excellent and VERY helpful!! He knows what he is taking about and helped me through any issues I had during the process of getting me onto a phone plan for the first time from another plan I was on. Thank you for helping me with getting the new iPhone 15, I love it !!??
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August 2023 by Lori Daniels
I have my parents on my phone plan and they were due for new phones. Ben was our rep and he was FANTASTIC! He listened to what their needs were and hooked them up with what was best suited for them without the unneeded extras and the price tag that comes with it. He made sure everything was transferred properly and was very thorough through the whole process. He definitely made it easier for me, and my parents and I were very grateful for his hospitality and patience. Highly recommend and ask for Ben!!
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June 2023 by Maureen Polzin
When I went in the store 2 days prior to getting my new phone Benjamin helped me. I didn't have the money needed for the new phone and he was able to get my phone working. It had a white blank screen. Two days later I went back to purchase my new phone and this man went over and above helping me. I will never go elsewhere and will always ask for this man to help me. He is amazing and should be a manager and in the future own his own store. He took the time to help me with my new phone and showed me things I couldnt get done on Verizon before. Thank you Benjamin, you are the best!
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June 2023 by James Hamblin
Went in on Memorial day to switch away from Cricket. We dealt with Ben throughout the interaction and he was amazing! He was very thoughtful, thorough, and kind during our interaction and did everything he possibly could to make our experience a positive one. I will only ever go to him at this store for my needs!