Cricket Wireless Authorized Retailer at the Inkster location provides excellent customer service and a helpful, friendly environment. Customers have praised the staff for their patience and kindness, especially when handling urgent situations like replacing a phone for an autistic family member or fixing device issues. One staff member, Q, was specifically appreciated for his patience and care, making a difficult situation easier and leaving customers very satisfied. Another employee, Destin, was recognized for his efficiency, transparency about pricing, and willingness to help with discounts, creating a positive experience for customers needing to replace phones or pay bills. The staff's helpfulness extends to resolving technical issues and providing clear information, making the store a convenient option for many in the Inkster, Westland, and Romulus areas. Overall, this location is highly recommended for reliable service and attentive staff.
We have used this location to pay our monthly bills for the past year, and the last time we were there we had an issue that required a customer service call. Destin walked us through the process, making sure we got connected and taken care of. Exceptional service!
July 2022
Chris did a great job selling me a new Samsung Galaxy A035 it has 35 GB previous one only 10 GB.
March 2022
I was having issues with my phone and the girl at the Inkster store on the corner of Michigan avenue and Inkster road was very helpful she got my phone back on point. Very helpful employees at this store.
