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“I needed a vehicle immediately and I contacted them and was glad to hear that they had two vehicles available. The young lady that assisted me was helpful and informed me that of the three day rental requirement. The documentation was quickly completed and I was on my way.
So that things are clear, the title speaks volumes regarding the vehicles. My rental did run, heat was functional however the vehicle was a wreak. Vibration was felt from one of the tires on the right side (panel light illuminated r/t repair indicated), seats were filled with crumbs and covered with plastic, interior was stained (one spot may have been blood), and the front exterior showed that an obvious collision had taken place. The scent of smoke could be smelled and the two hanging tree air fresheners were unable to totally disguise the odor. A three (3) day minimal rental was required otherwise I would have returned it sooner. I would still say that the service was great but the car was a Wreak.”
“I’ve been coming to Mel’s for about 12 years now and they have always done good work. I’ve never had an issue with any of their repairs so I would say they’re very reliable! Friendly service as well(:”
“These guys are the absolute best. I’ve kicked the can down the road with a rental truck for several weeks while my dealership fleeces me. They’ve always been understanding and extended my rental out whenever I need it. The prices are great, and the staff are amazing.”
“Mary was awesome with the whole process. She really made it easy and answered any questions I had. We've read reviews about how some people got bed bugs because the truck they rented out might've had a previous renter who had it (not specifically at this location, just in general). I told Mary this and she said that the bigger trucks won't have that problem because it's all aluminum frame inside and welded. She said that maybe it could've happened in a smaller truck like a 10 footer because they have a wood floor. With the truck I rented (26 footer), she assured me that won't be a problem and she was right! She helped make the process so smooth. Highly recommend renting from them and especially renting a truck with all around metal framing/welding.”
“Not only is Doug (Owner) very personable, but he and his team were very prompt, and moved me from a second story condo in Trenton to my new home in Allen Park. Great Job, highly recommend.”
“Jamil was extremely knowledgeable! He made sure everything was accounted for and accurate! He is friendly, very knowledgeable and professional. He carefully reviews my documents and looks for any new deductions which could apply. I just have confidence that my taxes are done correctly.”
“These ppl went out of their way to help the company I worked for to rent us a van. They were super polite and very respectful and all so helpful. It was a very wonderful , pleasurable, and super efficient experience. If all U-Haul stores were like this one the world would definitely be a better place. Thank you guys, you all made my day on that day.”
“I was so stressed out on my recent move during the Xmas holidays but the gentlemen that serviced me both days were so friendly and accommodating. Have used U-Haul for over 20 years in Michigan, Texas and California. Never had a complaint. Used both trucks and storage (Manvel TX and Detroit MI). No complaints here.”
9:30AM - 5:30PM
29150 W Seven Mile Rd, Livonia
Truck Rentals
“Bailey was absolutely wonderful when it came to customer service, he hooked up our trailer safely and very quick! Will definitely return next time I need a rental!”
“Owning a small business can be very stressful especially when one of your vehicles break, However we have been renting from this penske location everytime we end up in that unfortunate situation. Penske makes the process fast and easy with great rates. Everyone there is super helpful and nice. 5 stars”
7:30AM - 4:30PM
6300 Pardee Rd, Taylor
Truck Rentals
“I usually just go there to fuel up, and the fuel attendant ( sorry forgot his name ) is pretty cool, but yesterday I had to return the rental and pick my truck. The girl that help me was named Sarah, she had one of the most wonderful demeanor that I experienced in a long time. Actually she brightened up my day with upbeat personality.”
7AM - 11:30PM
37517 Schoolcraft Rd, Livonia
Truck Rentals
“Mike and the team were great. I brought in one truck for minor issues. While there, Mike noticed another issue that required swapping trucks. They went above and beyond getting me in another truck. Thanks to them, I can now continue my run safely!
Keep up the good work guys!
Steve”
Open 24 hours
2821 Fort St, Wyandotte
Truck Rentals
“Nothing really separates it from any other gas station but I have nothing bad to say. It has extra parking and a U-Haul neighborhood dealer inside, I also like the way the gas Lanes are set up”
“Our truck was picked up in Jasper, GA. Though it was the Jeep - Fest, the stag was extremely professional and kind. We dropped the truck in Allen Park, MI. That staff was just as professional and kind. I recommend Penske to all who have to relocate.”
“Juan is gold!!! Not only was he great and attentive but he took the time to teach us how to drive with a trailer attached AND REVERSE! So nervous at first but now feeling confident! Thank you bunches Juan 10/10”
7AM - 8PM
19001 Joy Rd, Detroit
Truck Rentals
“Excellent location. Very clean center. Customer service was exceptional. Lots of equipment and supplies available. I wouldn't go anywhere else in Detroit for my moving and storage needs.”
“Had my dry van ready and staged to pick up in a easy to reach location as soon aa i arrived,seemingly friendly staff as well,location could be alittle better due to not so great road conditions but overall decent.”
9:30AM - 5:30PM
13635 Merriman Rd, Livonia
Truck Rentals
“Had a minor issue with the dolly not being secured prior to rental but I had no idea. So this caused the seal to break which in turn charged me for the dolly rental. Well, I had no idea it wasn't secured properly. They reversed the charges with no issue. Thanks.”
“Very friendly and helpful. I ordered a mobile pickup and didn't know what I was doing they didn't mind helping me at all?? will definitely use them the next time I need a uhaul”
“If you are making a delivery or pick up, They have several suites and the same building, so look for the he correct suite number on the mandoors. Everyone here was polite and professional.”
“Ken is cool he is retired NYFD. I rented today 8/17/16 and had no peoblems.He is not a racist and Ken Offered his opinion on my rental options and was right. I'm a customer next time I move again. Keep up the good work Ken.”
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“We were not even there for 5 minutes before a very kind and helpful young man asked if we needed help and offered when we said yes. I am sorry to say I didn’t catch his name. We were checked out by London who not only made it easy and convenient to check out by coming to inventory our choices and ring them up rather than have us carry it all over to the register. She also provided a surprising level of dedication to top notch customer service by jumping up and assisting us in carrying everything out and into our vehicle. I say surprising because normally this is not my experience these days. Thank you to London and the service oriented young man whose name I didn’t catch. U-Haul has some excellent representatives here!”