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January 2024 by A Bryant Sanders III
Friendly staff, and excellent quality of rentals
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January 2024 by Barbara Bauer
Chelsea is a wonderful lady. She is extremely helpful, professional, and friendly. I definitely recommend dealing with her. Thank you, Ms. Chelsea.
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September 2023 by Candy Caincross
Very nice staff,organized camera was very helpful,truck was clean great place to rent equipment
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September 2023 by LaTonya Wooten
The staff was excellent. I am handicap and I needed a stepstool to get in the vehicle. The assistant manager brought out something for me to step into the vehicle. I would recommend this location to everyone.
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July 2023 by Sean Ryan
They don't actually fill propane tanks here unless they are brand new. Don't waste your time unless you want to get scammed buying a new tank.
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July 2023 by Timothy Irwin
Terrible customer service, wouldnt even tell me if a part was in stock without having to ask me for phone number, first, last name, address, etc. “my system make me do it”
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June 2023 by Iris Reid
I don't know what happened to this place, because the customer service and overall business used to be horrific, but the U Haul in Inkster has changed DRASTICALLY!!! EVERYONE, including the truck cleaners, was exceptionally polite, professional, kind, personable, helpful, and patient. I am VERY proud and happy to have chosen the U haul in Inkster. I just want to say thank you to this particular place for having people like Chelsea, who even while carrying a child, completed her task with a glad heart. The overall experience was delightful and easy. I didn't feel pressured or like I was being nickeled and dimed to buy everything, just "incase". And after returning the truck, the estimated final pay was only a $2 difference. Go to THIS particular U haul, ask for Chelsea, and tell her Iris sent you. You won't be be disappointed!
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May 2023 by Iris Nurturer Reid
I don't know what happened to this place, because the customer service and overall business used to be horrific, but the U Haul in Inkster has changed DRASTICALLY!!! EVERYONE, including the truck cleaners, was exceptionally polite, professional, kind, personable, helpful, and patient. I am VERY proud and happy to have chosen the U haul in Inkster. I just want to say thank you to this particular place for having people like Chelsea, who even while carrying a child, completed her task with a glad heart. The overall experience was delightful and easy. I didn't feel pressured or like I was being nickeled and dimed to buy everything, just "incase". And after returning the truck, the estimated final pay was only a $2 difference. Go to THIS particular U haul, ask for Chelsea, and tell her Iris sent you. You won't be be disappointed!
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May 2023 by Bill Thompson
This place is horrible. I only needed two propane tanks filled and sat for over twenty minutes. Pressed the button for service, what a joke, and waited as all these impressive employee's walked around and did nothing. One hid around the corner talking on the phone. This has happened numerous times.
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March 2023 by Adam Tawfeeq
Evan was the only one that is working in the front and he was taking care of customers really good and fast i would give him more than 5 stars if i could
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November 2022 by AJ Davis
On the spur of the moment I bought furniture and needed a trailer asap. I was able to book it online and pick it up that day. Walked in, no wait, and was met outside by Shannon (the owner). Before I could even get out of the truck, she had me hooked up and ready to go. I appreciated her quickness, being polite and friendly, and about her business. I’ll be back for trailer/truck rentals again with my shenanigans ?
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October 2022 by Alicia Heady
Horrible customer service.Flagged me for telling them to get up and do their jobs. LAZY Employees.Power tripping uhaul workersDISGUSTING LOCATION.Lincoln Park uhaul location is picking up the slack of this horrible location.TERRIBLE MANAGMENTThey will add false information into your account, you will be on the hook until they investigate the accounts with corporate.I’m sure the turn around rate is extreme here. Who would want to work in that environment, let alone give money to this location. Toxic managment with terrible training skills.
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August 2022 by Tyson Nofzinger
Showed up and they didn't have our truck we reserved 3 weeks before or any of the supplies. Going to not only lose time but have to pay the movers to sit there while we put an extra hour on the road to get an alternative truck.
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August 2022 by Yohei Shimazaki
Rented a 4x8 trailer. I was in and out in under 15 minutes. Richard hooked up and disconnected my trailer. He was very polite and professional.
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June 2022 by Dale Fawkes
I called and wanted a price on getting a hitch installed. I was told they would call me back and never did. I called a second and third time and was told the wait would be 50-60 minutes. I will not use them again. Good luck getting them to respond
