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February 2024 by Marie Tadgerson
The care provider that my daughter sees is very disrespectful towards her because she has a disability. I thought my daughter was going over the top, however, I went in with her today and the care provider was talking to my daughter like she was a child. My daughter is 27 years old. She also stated that my daughter isn't her own person because she has disabilities. II started talking to the Dr and she blew me off and said she don't have time for this. My daughter got mad and left the clinic without being seen. I forgot the care provider Name that she had seen..This care provider does not care or take the time for her patients.. I don't understand why she is in this profession when she has absolutely no people skills at all..This is in inkster
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February 2024 by Oshawnia Badgett
Hygienist Mya Floutz is the BEST template for customer service. She needs a award and a raise for her services to Inkster. No matter what city I live or what insurance I have, I book Mya for my dental appointments. I have had her as my hygienist for 14 years. Because of her education and skills I have not had a cavity nor calculus under the gum removal since meeting her. That means something to me because before I met her, the first cavity, the drill almost went through my cheek and the second, they dropped filling down my throat. So yeah if your a scared cry baby like me and need someone gentle for a child's first time or after a bad experience, see Mya Floutz in the Inkster office. I overwork this woman by having heavy stains in between crooked teeth. Hygienist Floutz NEVER has hurt me, even though my teeth are real close together and its hard to floss. She even fixed the second filling because Du**ee Dental had the filling touching another tooth, and i couldn't floss between it. Her raise should come from a mental health grant/stipend because she raises my spirits every single time. Shout out to the Dental Supervisor Monica for directing me to the google survey and google reviews, and for being so nice when I harass her about how good Mya services are.
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November 2023 by Chef O
Has anyone in dental first appointment come with cleaning i paid 195 out of pocket but didn't get a cleaning the one receptionist wasz all in my pay stud like she never seen a check then ? but any who they ask question to set you up ask does thisz this check go just to you yesz just because know one has kids does mean they don't have bills. My first visit the receptionist with locs wasz nice I couldn't find my recent paystub and I wasz charged different but wasz able to be seen. The other felt some type away on medical calling her out on my 20 dollar co pay from my first visit. That will be my last time ever coming here I definitely got ripped of but you rip what you sow jokes on yall at the end.
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November 2023 by Mister X
I thought I found the right doctor going forward, but I was sadly mistaken. My last appointment was a deal breaker---ridiculous. Additionally, the nurse, (I believe her name is Lisa) ensured me she would have my annual health assessment mailed out; I still have not received my signed copy of the assessment. This organization needs to re-evaluate their sensitivity training, among other aspects (i.e. communication, transparency, etc).
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November 2023 by RJ
Most friendly service ever had. Doctors are great and everyone is actually taking concern over health.
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November 2023 by Brandiss Taylor
Just got my mammogram and pap done and it was great. The service I received at Western Wayne Family Health was very good!!!!
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November 2023 by Suzanne Thomas
I enjoyed the women's event. There was no long lines for services and no appointments were necessary.
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July 2023 by Te'lur kuykendall
Very nice lady in person but wasn't even willing to see me to look at my medical evidence to get a covid exemption I never had a doctor decline so of course I have to switch doctors for that reason alone and also she was not thorough I went to my OBGYN for the same problem I went to Western Wayne for and she did a separate blood panel and found many things wrong as a black doctor I expected her to go a little bit more above and beyond especially since black women don't have a lot of doctors that care and that don't listen if I am still ill or in pain after the first attempt you made you should have tried something else it wasn't a specialty panel that my OBGYN did so all the doctor had to do was send me with another lab for blood work simply just a different panel I'm a nurse she just gave up and told me to make an appointment with their own OBGYN my problem wasn't even OBGYN related come to find out ...I had to go to my other doctor that I trust and she fixed the problem with new test results the OBGYN doctor appointments at Western Wayne were way out my OBGYN has spaces for appointments for people who are in pain I feel like they should triage appointments I tried to get my prescriptions refill she said I need to come in that's unnecessary when you can clearly go in my chart and see why I'm taking the medication you could have did that over a video appointment if you needed me to have some type of documentation of an appointment or even a phone appointment it's something I've been taking for years I'm not just requesting random medication take the time out for people. If I didn't get that blood work done from my OBGYN I could have been deathly sick so they are not thorough here but you can expect that from Inkster since it's a low income City and a very small City I should have known better with the type of insurance they take. She didn't put much thought into what could be going on before sending me off somewhere and telling me everything is okay they are very nice and sweet here but I cannot have a doctor that misses things or isn't super thorough and goes above and beyond knowing that I could have gotten super sick
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July 2023 by Curl Girl
Most people's insurance covers 90 days for scripts Malcolm plays games by only writing for 30 then sets you up for a 90 day return appt. Making us deal with this do nothing call in system. They do not understand what DAW means. The woman goes off on tangents screaming, "who is going to pay, who is going to pay," over and over again. We are senior citizen special needs patients being treated like animals who have full coverage on just about everything. The only one being stingy is Dr. Malcolm not the insurance. We have a new doctor whose people know what DAW is and assured us that's what we'd get. We don't need emotionally unbalanced doctors when we've already had enough trauma in our lives that made us sick. Shame on this place.
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June 2023 by Stephanie Crisi
DR. Ann Gillett-Elrington was amazing today. I had to go get my birth control implant out and it was a big procedure. She was very nice, caring, and great to have a conversation with. Her assistant keish (sorry if I spelt it wrong) was also very nice and took good care of me. Honestly I like this location ALOT better than the Lincoln park area. Probably switching to her soon. ❤️ thank you again.
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May 2023 by Patricia Uhlian
Dr. McElrath is the ABSOLUTE BEST DENTIST! And entire team from the only hygienist to her assistants!! Phenomenal people
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May 2023 by Ashley Smith
I have been going to this doctor's office for about five years, maybe a little longer (Id have to do the math) but they have a pediatrician, a dentist, a gynecologist, a primary care, psychiatrists, therapists, and a MAT program (for those that know what that is).. I use every department and have had nothing but good experiences. I don't usually leave reviews about stuff, but the staff in every department of this office has been there for me and helped me thoroughly. When getting dentures made through the dentist department, it does take awhile but that's only because they're doing enough appointments to size you right to make sure the dentures fit good so you don't end up with messed-up dentures and even though it's taking awhile, I know they're going to come out perfect because of the dentist taking the time to do what I ask for my teeth. I don't know what was going on when these people on here left the bad reviews, sometimes the receptionist at the front can be a bit rude but once you get in the back they are amazing. My set of doctors are Dr. Mark, Ms. Ivie, Ms. Stasiak, Dr. Sain, and Dr. Heckman is for my kids and I've never had a problem with any of them they've been great and have always been there for me & my children! I will never go to another office for anyting.
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May 2023 by fleek treats
one of the front desk ppl just sits there not helping anyone there was a line this morning 4/13/22 , doesn't speak or ask who's next the other lady doing all the work
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April 2023 by Darla Wilcher
So let me tell you how Awesome Dr.Mark is and his staff in the back! The receptionist are so different from his staff in the back it's like night and day. Sad to say but the truth
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February 2023 by HJ Sabree
Doctor Malcom and Doctor Munoz made me feel welcome. They were informative, pleasant and thorough. #excellentdoctors
