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August 2023 by Marie S.
Lisa Coe is not responsive. She should not have her information on the Internet when she does not answer her phone nor does she return her emails. I applied for a job with her and on the application it asked for my date of birth and my Social Security number. Excuse me? I'm sorry what??
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February 2023 by Barb
Matt was fantastic. He was honest and explained things very well. I really appreciated his help. I would highly recommend him if you are going to either buy or sell a home.
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February 2020 by Mrs. Dutch Guys Garage
Wonderful team, the most dedicated, thourough and passionate set of realtors i have ever met.
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February 2020 by A.L. S.
I don't like to review services, because things happen one has no control over. But, something happened today that made me decide something has to be said about customer service with this agency. I saw a listing for a house for sale in Ionia, 10.6.19. I immediately called this agency to see the house. While it was so great an agent dropped everything to help me see this house, things were not as it seemed in the end result. There was a deadline to bid on this house. I immediately wanted to bid. I was encouraged to bid more, as "this house will sell for over $100K." I stayed at my bid, a maximum of $100,200. 2 days after the "deadline for the sellers to review all bids", I didn't hear a word. I had to leave a message or text (cannot remember which I did), but got a message from the "buyer" agent I placed my bid with, apologizing not getting back, "as I was in meetings all morning." I still didn't get a specific answer about the house. Today, 12.7.19, while searching for other houses, I saw where this house I bid on was "removed from listing." Not sold. Why cannot a realtor just be honest and say, "the sellers' decided to remove the listing." I'm a grown woman. Now, I am a veteran, going via a VA loan and on a limited budget and I understand this makes it very difficult to purchase a home and get good customer service from realtors, as I am low commission. People say other, but I know it to be true. All people deserve great customer service, I know this as that is what I do for a living. I wouldn't recommend this agency, and this is the 3 agency I have tried. The former two, just left me in the wind. I am worth assistance and word of mouth is a powerful tool.
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February 2020 by Thomas Chadwick
Lisa is a pro. I have sent several clients to her, and she takes care of all of them, whether they are selling low-value property or half-million dollar homes. I recommend her highly.
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February 2018 by Amy LeForge
I have known and watched Lisa for several years. She is always ready and willing to help with buying and selling homes, and has been an invaluable resource giving us advice about our home. Lisa is so kind and cares so much for her clients.
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February 2017 by FrancisM Jones
As a first time home seller I really didn't know the whole process of selling. Lisa walked me through it step by step explaining things as we went along so I was more comfortable with it.. Due to certain circumstances it was a bit of a challenge to sell my place but Lisa remained positive and worked with the challenges in a very supportive manner. I was very happy with the price I got. Lisa goes above and beyond just realtor duties. As I was an out of town seller she did a lot of the arranging of last minute details in order to get the condo ready for the new owners to move in. She is a gem!
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February 2017 by ypappert alysha
Lisa knew what I wanted. Made sure my wants were realistic with the market. When it came time to make an offer she walked me through step by step. Felt like I could trust her throughout the process. As a first time home buyer the experience was good. Lisa also did well in negotiating sale price and answered endless questions from me without complaint. Would recommend.
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February 2017 by Moulton Lawler
I recently closed on a home (Aug 2016) and was fortunate enough to have Deb Thornton as my agent. She was great. Knowledgeable, well organized, and most importantly persistent. If your home buying/selling experience goes to hell (mine did) due to unforeseen circumstances, she'll tough it out and won't quit until you're at the table closing. You can be sure that you'll always have her full attention and be her top priority. I couldn't be happier with Deb and the rest of the Lisa Coe team. I don't often write reviews but for this I just had to.
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February 2017 by Sherrell Ruebesand
We loved having Lisa involved in the process of finding "our dream house". She was so friendly and personable, and always had a smile on her face. If we ever had any questions, she would respond with an answer, right away, no matter the time! Lisa showed us many houses before we found the perfect one for us. I can't imagine going through the process of buying our first home, without the help of Lisa! Especially since we were dealing with a difficult seller. I highly recommend Lisa Coe at Five Star reality, she was amazing to work with throughout our entire home buying process! You could tell that she was truly committed into getting my family into our dream house! I will continue to recommend her to everyone I know looking to sell or buy!
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February 2017 by Allmon Porcaro
Lisa and the entire team at 5-Star Realty went above and beyond our expectations every step of the way. We had the pleasure of working with everyone in the office at one point or another, because not only did we buy our Dream Home through Lisa, my wife and I were so impressed with the personal service she provided that we also listed two other properties with her that we were having trouble selling FSBO. This is our 6th (and final) home purchase, so trust me when I say that I have some experience with realtors. If you are selling or buying a home in Michigan, you should seriously consider working with Lisa Coe and the 5-Star Realty Team.
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February 2017 by Wagoner Spiker
We loved having Lisa involved in the process of finding "our dream house". She was so friendly and personable, and always had a smile on her face. If we ever had any questions, she would respond with an answer, right away, no matter the time! Lisa showed us many houses before we found the perfect one for us. I can't imagine going through the process of buying our first home, without the help of Lisa! Especially since we were dealing with a difficult seller. I highly recommend Lisa Coe at Five Star reality, she was amazing to work with throughout our entire home buying process! You could tell that she was truly committed into getting my family into our dream house! I will continue to recommend her to everyone I know looking to sell or buy!
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February 2017 by Bernard Boyd
We were very satisfied with Lisa Coe as our realtor. She sold our cottage in a couple of weeks. Even on her vacation, she worked on the sale. We would recommend and or use her again. A very personable person . Her staff is excellant also.
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February 2017 by Dustin McIver
We purchased our home with the help of Lisa Coe and the Lisa Coe team. The experience was amazing and everyone worked together to help get us into our new home. I would absolutely recommend Lisa to anyone and everyone! Thank you!
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February 2017 by True Levi
We have done several deals with Lisa. She is professional, Honest and hard working!!! She doesn’t over inflate the value of the home just to get the listing, she does her homework and provides you with a realistic number for the sale price of your home. She wants you to sell your home not sit on it for an unnecessary length of time. I would highly recommend Lisa Coe to anyone and will most certainly use her services in the future.
