Astrea is a reliable internet provider serving over 60 small communities across Michigan and Wisconsin. They offer high-speed internet with speeds ranging from 50 Mbps up to 1 Gbps, along with TV and Phone services. Their extensive fiber network has expanded through the acquisition of Lewiston Communications, covering Lewiston and surrounding areas. Customers appreciate their quick response and personal service, often speaking directly with real people when they call. Many customers are very satisfied with the service, prices, and support provided by Astrea, noting that the company cares about their needs and works to improve connectivity. Installation generally goes smoothly, with helpful technicians ensuring equipment is set up for optimal performance. However, some customers have experienced delays in installation and wish for better communication about scheduling and service updates. During outages or technical issues, customers have expressed a desire for clear notices and estimated repair times. Overall, Astrea’s efforts to build a strong infrastructure and provide quality customer support have earned positive reviews, making it a trusted choice for rural internet, TV, and phone services in their communities.
Past customer. Frequent outages esp. on Fridays after their updates. Service cancelled and equipment returned. Company then tried to claim equipment was not returned and to bill customer who had verification from Fed Ex. that equipment was returned.
April 2024
Great Internet in an area where that doesn't really exist. Reliable and fast; I love it!
April 2024
We have Astrea in Lewiston and are very happy with it.
