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July 2023 by Pamela Peterson
Lobby opens at 9am. Google states 8:30. Went through the drive through to ask lobby times and the lady tells me 9am......it's always been 9am. I don't ever go inside unless I am exchanging change twice a year. Not everyone knows this. I fet it was very rude.
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July 2023 by Pretty
Lobby opens at 9am. Google states 8:30. Went through the drive through to ask lobby times and the lady tells me 9am......it's always been 9am. I don't ever go inside unless I am exchanging change twice a year. Not everyone knows this. I fet it was very rude.
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March 2023 by Mercedes
This "financial institution" cant be bothered to do the simplest of tasks for their account holders. They have now made us miss our rental payment, which we pay extra to transfer weekly. They have double paid our payment on more than one occasion, directly taking food out of the mouth of our toddler, due to the fact they made us WAIT two weeks to receive the funds back into the account. It was TheIr error. It should have been returned immediately. 10/10 DO NOT RECOMMEND. Get a credit union account, they've always been more accountable in my experience. This bank is a ridiculous excuse of an institution.
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February 2023 by David Carr
I like using this business. The Staff is very helpful, knowledgeable, and friendly.
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January 2023 by Aaron Welty
ALWAYS some issue with this bank, thier employees, or thier debit card system!
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August 2022 by Simon Johnson
Best bank in the world as far as I am concerned, always very helpful and kind!
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August 2022 by braun herrala
Nothing but issues every time switching banks. Beware if you have an account open with them they charge you any chance they can. Banking app constantly crashes or does not Work. Suggest trying a different bank if your looking to be treated fairly.
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June 2022 by James LaFave
This Bank is a great Community asset! I am grateful for having them in Iron Mountain !
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June 2022 by Steve Bartolac
Best bank on the planet
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March 2022 by Jeff Johnson
Really great bank. No fee checking account. Offers house and auto loans. Low rates. I always deal with Marty. Highly recommend banking here.
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September 2021 by Brian Kimball
Opened an account here a few months ago. Customer service was very helpful establishing my accounts, and the banking app is the easiest I have ever used.
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February 2021 by Thomas Sofka
Great bank. I moved out of state a year ago, the online app is user friendly, and with mobile check depositing I feel no need to open an account elsewhere.
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July 2020 by Joe Christiansen
Online banking is a joke and the hours listed are only for the drive through not the lobby the only reason I still have an account with them is because I've had it for 13 years
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February 2020 by Guy Smiley
Thier online banking is a joke. Can't even export last years transactions. I have to go through a PDF file one line at a time. This will take days! Truly a deal breaker. I am done doing business with this bank!
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November 2019 by Nik Ki
Truly terrible customer service and the online banking doesn’t work most of the time.
