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November 2023 by Lynn Johnson
We purchased our home through Samantha at Incredible Bank. She was absolutely amazing!! Even though we had hiccups along the way, she went above and beyond to not only ensure the loan process went smooth, but she made it easy to contact her at all times. I couldn't ask for better.
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October 2023 by Annette Rose (NETTA)
The workers at the Iron Mountain, Michigan Branch are great! I was with another bank for 20 years and they are so helpful and friendly is why I changed! ❤️
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March 2023 by Annette Rose (NETTY)
The girls at the Iron Mountain, Michigan Branch are great! I was with another bank for 20 years and they are so helpful and friendly is why I changed! ❤️
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August 2020 by Brenda Kraemer
The people are so polite and so very helpful!!! I'll never change banks
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March 2020 by Cheryl Danielson
Awesome
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November 2019 by Von Justice
This specific bank shared our sensitive financial information with others in the local community breaking their confidentiality agreement.It’s a small town bank, that gossips to others about how much money you have. They committed the cardinal sin of gossiping about our financial information to local people? Are you serious?This is how you treat loyal customers of many years?We stayed with this bank despite their antiquated and primitive online banking powered by Jack Henry. Their online banking looks like something from the early 2000’s. It’s literally an ancient interface.Stay far away!
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October 2019 by Laura W.
Extremely friendly tellers. Will go the extra mile to be helpful. If they are unable to answer a question they will get someone who does.
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March 2019 by Gary Honold
This specific bank shared our sensitive financial information with others in the local community breaking their confidentiality agreement.
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February 2019 by Gary H.
This specific bank shared our sensitive financial information with others in the local community breaking their confidentiality agreement. It's a small town bank, that gossips to others about how much money you have. They committed the cardinal sin of gossiping about our financial information to local people? Are you serious? This is how you treat loyal customers of many years? We stayed with this bank despite their antiquated and primitive online banking powered by Jack Henry. Their online banking looks like something from the early 2000's. It's literally an ancient interface. Stay far away!
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January 2019 by Brooke Thompson
Every employee is always quick to say hello. I've never had a poor experience here. I started out at Wells Fargo when I had my first bank account, went to Citizen's Bank in college, and finally ended up with an account here at River Valley because my grandparents have banked here for years. Hands down best customer service, plus they have complimentary popcorn, tea, coffee, and soda! You can't beat that!
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July 2018 by Steve LeAnna
Friendly and helpful tellers.
