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January 2024 by Rick Arbour
Great ship to deal with. tryed to get it done at their shop in Escanaba, I don't recommend, kinda half
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October 2023 by Jake
Hi I have been waiting to get the email for the review of my technician and I havent received it yet. I would like to just say your employee Shawn at your iron mountain Michigan store did a great job!! He was super friendly and did the job fantastic!!! He went above and beyond to do the job right and even tho the weather wasn't the best he didn't complain at all. Ive never had any experience with windshields and he answered each question i had with enthusiasm and it sorta felt like I knew him like a good friend ive known for years. My windshield was shattered and definitely thought it would be an issue for him cause there wasn't a good spot for him to suction cup the tool to separate the windshield from my truck but he didn't even hesitate to figure it out and really just did a fantastic job even tho the weather and my windshield were working against him. I was extremely impressed and I hope the rest of your employees have the same attitude as Shawn cause it was like I had my family member as a technician and because of that I will always be choosing safelight and will recommend it to everyone I know when they have glass troubles AND IM GUNNA RECOMMEND THAT ASK FOR SHAWN!!! cause id want my family and close friends to receive the same professional and almost like family experience I had when shawn came to my house cause I only recommend the best to them and I know that shawn will give them that. Thank you
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October 2023 by Kirk Chartier
Awesome people and great service!
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June 2023 by Terry Unrein
Can't get an estimateStill gotta jump though hoops.And still no estimate.??
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May 2023 by Dj Money
Avoid this place. They don't take care of the vehicles that they service. Claims not to have damaged my car. The large hole in my dash says otherwise.
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May 2023 by Connie Bailey
I scheduled a visit for a home repair but the weather wasn't cooperating so we had to bring our vehicle to the shop. They were fast and very friendly.
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January 2023 by Joseph Mokszycke
I called to get a quote on a windshield replacement and they're automated phone system simply told me repeatedly to go online for a quote. After going online for a quote which was 300 more than a competitor locally I did not decide to go with Safelite.The irony is they have now had someone tried to call me on three occasions to complete the quote. A bit annoying when it was inconvenient to the quote over the phone but since I turned down the business i have now been called daily for the last 3 days
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October 2022 by Jesse Westcott
My appointment was before Safelight opened. It was at seven am. They open at 730. My windshield was installed in less than 45 minutes. And the technician even cleaned the rest of my windows. With my insurance company the deductible is Zero if I got through Safelight!
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March 2022 by Leslie Occiano
The people at Safelite Iron Mountain are awesome! They got me in and out of there quickly and they even cleaned my dash and vacuumed my floor! I would definitely recommend them!
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March 2022 by Rob Lakey
My driver's side window shattered out of the blue while I was 90 miles from home. 5 minutes on the phone and the local Safelite had me in, wrapped the window to get me home, and had me scheduled in my hometown for a new window within 48 hours. With subzero temperatures, it was the best outcome of a bad situation. They were very pleasant and super easy to work with. I wouldn't go anywhere else!
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October 2021 by Yvonne Flowers
It was a wonderful experience so very so nice and when the gentleman got done with our cars he brought our keys out to us and spend a little time talking to us couldn't ask for no better than that necess what a sweetheart what a sweetheart
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October 2021 by Mike B.
I went in for a crack repair estimate and was repaired and gone within 30 min. The staff was great and very friendly and fast. I would highly recommend them to anyone needing windshield repair or replacement.
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September 2021 by Mark Sertich
Amanda is just outstanding! I walked in without an appointment and she took care of my issue immediately!
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July 2021 by Thomas Lloyd
I scheduled and paid online over the weekend. Travis called me Monday morning, showed up on time, explained what he was going to do, and what to expect after he was done. Travis was professional and honest. He even told me I would get a partial refund because I didn't have as many chips as I paid for. Not a lot of people would do that.I am very happy with how it looks, and will definitely use Safelite again if I need windshield repair.Service: Repair windshield
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July 2021 by Julie D
They did a great job. My only problem is I would like to call the store directly without having to make the appointment online.
