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December 2023 by Ashley Johnson
Terrible customer service, extremely long wait times, stupid excuses as to why your meds aren't ready or correct.
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December 2023 by Robert Furgerson
Can't get my medicine filled.told me it is on back order..
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August 2023 by patrick Taylor
The absolute worst pharmacy that I have ever dealt with. Tried to get my last script filled for two days, only to be finally told that because I had it filled there last month, they wouldn't fill it this month! I told the lady on the phone that it would have been nice to know this in the beginning so as to go elsewhere before the weekend, and she was like, "Well, now you know." I started to tell her how unprofessional she was being, and she hung up on me!Way to go, Walgreens! If this is how the future looks, yours looks very bleak.
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April 2023 by Marilyn L.
I have been on Medicare for 9 years. I've been using Walgreens in Iron Mountain for 6 years. I have a monthly prescriptionwhich is not covered under my insurance. I have been using GoodRXat Walgreens for all these years for this prescription, which saves me approximately $100. every month. Last month my prescription was sent to Walgreens as usual, I went to pick it up and was told I could NOT use GoodRX if I was on Medicare!!! I refused it, ended up having it filled at Walmart USING GOODRX with NO ISSUES!! I will NEVER step foot in our Walgreens again!!! Good luck to those who do!!
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April 2023 by Kathy B.
I have had prescriptions filled at Walgreens in Escanaba for over 20 years. Just moved to the Iron Mountain area and have had horrible experiences at the Iron Mountain WalgreensSo much so, that I will no longer do business here. Not enough help, long wait times, no customer service what-so-ever!!
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April 2023 by Allen Seaver
Called to get info on covid test. They force you to virtually only use the automated system. After several calls finally got a person but they were clueless on any questions I had and only answer was use the online system...
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March 2023 by Tina DeGroot
I didn't even want to give them one star!!! This place is horrible! Never has medicine in stock, not enough workers, drive -thru is a joke, be prepared to sit for close to 40 minutes or longer.
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July 2022 by Christina B.
They won't fill your prescriptions if their "morals" don't align with your prescription from your DOCTOR. Their official twitter page posted this statement about their "policy": "Our policy allows team members to step away from completing a transaction to which they have a moral objection and refer the transaction to a fellow team member or manager who will complete the customer's request". YOUR beliefs should NOT prevent MY HEALTHCARE!!! Get your prescriptions filled elsewhere. DO BETTER WALGREENS.
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May 2022 by John F.
My doctor called in a prescription for me and it took over 2 weeks to get filled. It was magnesium so it was nothing dire need but still. Then their app notified me of another prescription that need to be refilled but it was out of refills. So I called my doctor and they refilled that one. At the same time I had a third medication due to be refilled so I refilled that one. It had refills left so no problem there. For 3 days I received a total of 9 different messages ( calls, texts and notifications) to pick up the last 2. Magnesium still wasn't ready. Also on the third day I received a message that they would only hold it for certain amount of days from that point. On the third day I went to pick up 2 of them and she said at the window that she couldn't give me the third medication because it was a day early. I asked why was I alerted to pick them up it one couldn't be released. Answer was " I don't know" and that's it. This sort of thing has happened several times before this.
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November 2021 by Karen Forbes
Very slow pharmacy service Today I waited for over an hour for a prescription.
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August 2021 by Jana Dobson
Bad, bad, bad. Terrible customer service from the female pharmacist, not to mention dishonest. My Dr was livid! Where do they get these ppl, do they not want their jobs or just don't care about ppl? Never again, lost my business forever..
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August 2021 by DL Detours
The drive thru line is simply ridiculous.
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June 2021 by Becky Vento
ease and convenience. customer service!
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January 2021 by Bruce Shwatal
Nice place
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December 2020 by William Waube
It has very good TP and the water was warm for washing your hands. Very friendly employees was a plus ?????