Highly recommended!I believe the man’s name is Paul that helped us out. Who is very HONEST and easy to work with. <<<<
December 2022 by Miles
Bought a Jeep Wrangler from here, brought it to the mechanic and they said that the vehicle should've never been driven and that im lucky I didn't get injured. The sway bar links were completely busted and the whole vehicle shook which according to the Red's auto employee , it was the "offroad tires." Im not a mechanic and may be naive, but to be completely lied to is just unethical. This place only cares about their own commissions and not the people driving off the lot.
May 2022 by Ann L.
Be careful so they will not sell you a vehicle that has a cracked frame. No shop will repair that for, Total loss and unethical.
May 2022 by Connie Cook
Paul is an AWESOME Sales and F&I Manager! The best we have run across in our 50 yrs of buying selling vehicles. If you want a top notch experience go see him. Superior customer experience for sure!!! As well as a winning personality ;) Red's Auto has a beautiful inventory of used and barely used vehicles. The best selection we have seen elsewhere. Why didn't we check them out first? We will for sure next time! A mighty thumbs up! Thank you so much Paul?
April 2022 by Sara O.
Had our truck break down and needed a rental and Paul from Reds helped us immensely,set us up easily, and just all around helpful to us!! Thank God for good people like him!
December 2020 by Ethan Wooldridge
Had an awesome experience with Red's auto and their sales associate Paul Erickson! Paul got me into a car quick with no hassle and made the process simple and easy to understand!
December 2020 by Jennifer Parsons
I rented a car from Red’s Auto in Ironwood.Pros: They have a pick up and drop off location at the airport.Cons: Cost is exorbitant. Additionally, the day after I dropped it off, I kept getting an email message that my card was declined for NSF for $23.90. I called them to ask why they were attempting to charge my card. I was told that I was supposed to bring the car back with a full tank. The night before I returned the car, I filled the tank, as none of the gas stations in Ironwood would be open at 330am when we needed to drop the car back off. We had to drive 13 miles to the airport the next day and there were no gas stations in the vicinity of the airport. The lady I spoke with said that they had to top off the tank with $2.50 in gas. When I told her we’d filled the tank, the way she was quick to say they’d “let it slide” suggested that she knew they were trying to rip us off. I guess we should have filled up a gas can to keep in the back of the car so we could top it off after we parked it. ? Next time, I’ll just fly into Duluth and rent a car at the airport.UPDATE 11/24: Red’s sent me an email apologizing for the issue and offered us two free days the next time we go to Ironwood, so we will give them another chance.
December 2020 by Barbara Mattila
Excellent personnel at red's Auto explained everything we got a used car from there very helpful handicap accessible will be going there again
October 2020 by Brian Wild
My experience with Red's Auto is not from a purchasing standpoint but from a potential buyer standpoint. Paul went out of his was to help me make a decision on a truck. he took the time to take more pictures of the truck because i am 9 hours away. Paul even offered to pick me up from their local airport. thank you Paul for you kindness.
September 2020 by T.J.
I bought a 2006 Pontiac G6 GT with less than a hundred thousand miles on it didn't have it less than a year and the transmission went out the muffler fell off the brakes and rotors were shot it started to rust everywhere and the struts were shot didn't get one year out of it and 8,000 mi and the whole car is junk now and I still owe money on it I would never go to red's Auto ever again!!!!
November 2019 by Michael Kinney
friendly and honest, dependable
October 2018 by Jessica Jane Bartlett
Thank you reds auto for taking care of your customers and making things right! From giving us a loner vehicle to fixing our suburban. Thank you very much from our family!
September 2018 by Xusifixer
I've been to many used care dealerships in many states and this is the best one I've been to. Very friendly salesmen and wonderful service. Very straight shooters on anything you may have questions about. They also do their very best to get any vehicle you want to tou at a good price even if they don't have it currently in stock .
January 2018 by Mitch Backman
I purchased a used truck from reds auto summer 17. It lasted 87 miles on the ride home and the tranny went and blew the engine. The owner of red's would not pick up his phone to talk man to man about the lemmon that he sold me, or even offer a buy back. I called for weeks with ignored call's trying to get through to him. I even offered to tow it back so they could look at it. The secretary said that he would charge me to take it off his lot if it was dropped off. My family all buys from Red's we have spent enough on vehicles for him to have solved this situation. Don't buy from Red's Auto. Go to a quality car dealership ouside of ironwood. And not a business that will scam you. #redssellslemmons
