TEAM Wireless is a Verizon and Spectrum authorized retailer offering phones, plans, tablets, accessories, and device repair. Reviews highlight great customer service, with employees described as skilled, knowledgeable, helpful, friendly, informative, and polite. Customers report no wait times, feeling genuinely helped, and confident in their choices. Staff are noted for providing multiple options, helping save money, and thoroughly explaining the process. The service is called outstanding, with customers feeling at ease and expressing a definite intent to return.
Vivian at the Verizon store was such a wonderful, pleasant and was so very helpful! Her customer service is impeccable!! Will definitely be going back!!
December 2025
I had a very positive experience today at the Verizon store in Ironwood, MI the whole team did an excellent job - very friendly and knowledgeable! Thanks again everyone! I already love my new phone!!’
December 2025
Adam was very helpful as he always is. I’m a very appreciative customer and I’ll definitely come back for more phones and plans.
