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April 2024 by Charity Thew
Not a big fan of the change. I have so much trouble using the app. It seems like it is down more than it is operating.
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March 2024 by Jim Kruse
Flagstar Bank is a joke. Their mobile app doesn't include home loans. What kind of reputable bank doesn't facilitate management of loans in an app?? Surprised I don't have to fax the monthly payment.
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February 2024 by Jon Ross
Sold my mortgage after removing my PMI. Couldn't get anyone on the phone ever. Glad I'm done with this company after being forced into Flagstar buying my mortgage from another company.
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November 2023 by Cory Larson
Cannot get ahold of anyone to make a change to my mortgage. I switched insurance and it’s not reflected in my mortgage. Every time i call i get a robot on the line and it is not able to provide any relevant information. The website is not user friendly either. I have not had any positive experience with Flagstar.
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August 2023 by Sue Johnson
Friendly staff always willing to help never had a problem love the ATM as you can make a deposit
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December 2022 by Robin
Very friendly staff. Easy-to-use atm.
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August 2022 by Catherine Walker
? love the help Stacy was great ?
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April 2022 by Bethany Castillo
Great customer service all around. Shantel Foust is amazing. We’ll be visiting her again for my banking needs.
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October 2021 by Gary DiFalco
I had just driven 60 miles to this bank after opening a checking account 5days earlier. The service was great and professional. My business washandled promptly and fully. Great!
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August 2021 by Genene Weldon
Very friendly and professional.
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August 2021 by shelly sabol
Ben and Brian at the Ironwood, MI location are A++++.What a great group of people
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March 2021 by Sara Wickenheiser
Brian was just great, very friendly, welcoming, great at explaining things, seemed very down to earth and kind. I was up there on a work trip and had no choice but to open an account and he made me happy to be banking with Flagstar. Gave some great tourism tips as well! Thanks again!
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February 2021 by Gloria Maus
Very pleasant experience. Everyone was very helpful.
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October 2020 by Scott Bartelt
Worst bank EVER! You will wait a minimum of 20 minutes doing ANYTHING on the ATM. Not open Saturdays. Barely open weekdays. You can tell the staff hate their jobs. Please just do everybody favor and leave town so a real bank can take your place.
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December 2019 by michael adams
they are hard to deal with
